Accounts Receivable Specialist - Patient-Focused, Part-Time

RECRUIT EXPRESS PTE LTD; Singapore; Hybrid; SGD 21,000 - 34,000; Part time

Benefits offered by this job

Year-end gratuity

Potential for conversion

Job summary

RECRUIT EXPRESS PTE LTD in Singapore seeks a part-time Accounts Receivable / Collections professional. You will perform reminder calls to patients, assist with inquiries about bills, Medisave and financial assistance, and help recover outstanding debts with empathy. You will investigate disputes, maintain records, and collaborate with internal and external stakeholders on AR matters. The role values attention to detail, strong communication, and the ability to multi-task and meet deadlines.

Qualifications

• A Level or Diploma in Accountancy required.
• Minimum 1 year AR/Collections/Credit Control experience.
• Customer service or admin experience with 2+ years welcomed.
• Experience in collections agencies or shared service is an advantage.
• Strong interpersonal, meticulous, organised and proactive mindset.
• Proficient in Microsoft Excel; SAP experience is a plus.

Responsibilities

• Perform reminder calls to patients to support the recovery of outstanding debts, with empathy and professionalism.
• Assist patients with enquiries relating to outstanding bills, Medisave, or financial assistance options.
• Investigate and resolve billing and payment disputes, liaising with relevant parties to ensure timely case closure.
• Maintain accurate and up-to-date records of all collection activities.
• Collaborate closely with internal and external stakeholders on Accounts Receivable matters.
• Take on other ad-hoc duties as assigned.

Skills

Verbal communication

Attention to detail

Interpersonal skills

Multi-tasking

Education

A Level or Diploma in Accountancy

Tools

Microsoft Excel

SAP

Job description

RECRUIT EXPRESS PTE LTD in Singapore seeks a part-time Accounts Receivable / Collections professional. You will perform reminder calls to patients, assist with inquiries about bills, Medisave and financial assistance, and help recover outstanding debts with empathy. You will investigate disputes, maintain records, and collaborate with internal and external stakeholders on AR matters. The role values attention to detail, strong communication, and the ability to multi-task and meet deadlines.