Account manager,Biopharma

vwr singapore pte. ltd.; Singapore; On-site; SGD 48,000 - 75,000; Full time

Job summary

VWR Singapore Pte. Ltd. is seeking a sales professional to develop trusted relationships with multiple clients in a life science context. You will deliver tailored solutions, manage accounts using CRM, and work with cross‑functional teams to meet sales and margin targets.

The role emphasizes proactive outreach, planning, and strategic collaboration to expand existing business while maintaining high standards of quality and customer satisfaction.

Qualifications

• Bachelor’s or diploma in chemistry, biotechnology or life science.
• 1–2 years in a complex sales environment with solution-based selling.
• Knowledge of the company’s products, promotions, services and solutions.

Responsibilities

• Develop relationships to build trust and drive customer satisfaction.
• Add value by collaborating with customers and internal teams to create beneficial solutions.
• Show value through the way you sell, not just what you sell.
• Develop, implement, and enforce quality control procedures.
• Meet or exceed sales and margin targets.
• Increase awareness and margin; identify quality issues with escalation.
• Demonstrate strategic agility, tailor solutions to customer needs.
• Implement agreed strategies across defined accounts while growing existing business.
• Leverage local and global resources and the CRM to manage relationships and opportunities.
• Plan and forecast to meet objectives and KPIs using pre-call planning.

Skills

Relationship building

Solution selling

CRM proficiency

Communication skills

Time management

Team collaboration

Proactive mindset

Education

Diploma/Bachelor in Chemistry or Life Science

Tools

CRM software

Job description

Responsibilities:

• Relationship Development: Increase competitiveadvantage and drive customer satisfaction by building trust and developingstrong relationships.
• Add value in every interaction by workingtogether with customers and internal teams to develop beneficial solutions fortheir business.
• Provide higher and differentiating value not by what you sell – but by ‘How’ you sell
• Develop, implement, and enforce quality control procedures and standards.
• Targets:Meet/exceed IOP for sales and margin.
• Develop awareness / sales to increase margin. Identify quality issues with escalation to direct reporting
• Strategy Implementation: Demonstrate strategic agility in approach to customers and projects (solutions must be tailored to meet individual customer needs).
• Implement agreed strategies across defined accounts while maintaining and developing existing business.
• Utilize Avantor Resources: Utilize local and global internal (cross-functional) and external contacts to help achieve targets. Utilize CRM database to manage customer relationships, interactions and information that will increase effectiveness and aid sales.
• Planning/Forecasting: Plan, forecast and achieve objectives and Key Performance Indicators in territory/ accounts, using pre-call planning for increased effectiveness.

Qualifications & requirements:

• Min. diploma / bachelor’s in chemistry, Biotechnology or Life Science related
• 1-2 years of experience in a complex sales environment, where multiple clients are involved in the purchasing decision and there is a solution based selling approach
• A good understanding of company’ products, promotions, services- and solution offerings for customers
• A clear ability to manage customer interaction professionally by demonstrating excellent listening and organizational skills, and by using probing questions and reflective language to engage customers and build trust
• Ability to work independently and successfully manage time and territory
• Proactive, Inspirational and Team Focused
• Fresh graduates are welcome to apply