Key Account Management (Oncology)

IQVIA Argentina; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence. This position focuses on maximizing sales growth in a specified therapy area by educating physicians and other target audiences on value-added benefits of IQVIA's products and services.

You will manage key accounts and use CRM systems to report daily activities. The role emphasizes strategic planning, market access planning, ethics compliance, and the ability to drive adoption

Qualifications

• Bachelor’s degree in a life sciences or related field.
• Minimum 5 years’ experience in pharmaceutical sales or key account management (Private & Government Key Hospitals).
• Experience in Hematology, Oncology, or Neurology is an advantage.
• Strong strategic thinking, planning, and negotiation skills.
• Proven track record of meeting or exceeding sales targets.
• Familiarity with tender processes preferred.
• Knowledge of pharmaceutical industry dynamics and compliance standards.

Responsibilities

• Identify target customers through maintaining and analyzing customer records. Produce an appropriate territory business plan.
• Conduct sales interviews, pre-call planning and analysis; develop a self-analytical approach to improve each call.
• May own relationships with identified key accounts and/or customer groups.
• Utilize pre-call planning and post-call analysis in line with selling techniques.
• Use CRM systems to maintain records and report daily calls.
• Create and maintain records for top target customers using company/client software.
• Develop market access plans for adoption of new products/services in consultation with customers.
• Gain inclusion by prescribers across locations including general practices and hospitals.
• Organize group events to optimize business; coordinate with BD colleagues as appropriate.
• Keep management informed about competitor activities and market changes.
• Maintain up-to-date sales/technical knowledge of specialty and disease areas.
• Act as product champion; contribute to profitability by meeting targets for contact volume/frequency.
• Contribute to new starter training programs as required.
• Report Adverse Events in accordance with processes and guidelines.
• Project a professional image and adhere to the Pharmaceutical Industry’s Code of Practice.
• Perform other duties as assigned.

Skills

Strategic thinking

Planning

Negotiation

Entrepreneurial mindset

Communication skills

Interpersonal abilities

Tender processes familiarity

Compliance knowledge

Education

Bachelor’s Degree in Biomedical Science, Life Sciences, Biology, Pharmacy, Marketing, or related field

Tools

CRM systems

Electronic Management System

Job description

Maximize sales growth in a specified therapy area, consistent with Company strategy and objectives. This is achieved by educating and informing physicians and/or specified target audience on the value-added benefits of the customer’s products or services versus others in the marketplace.

Essential Functions

• Identify target customers through maintaining and analyzing customer records. Produce an appropriate territory business plan.
• Conduct sales interviews, carry out pre-call planning and preparation and develop a self analytical approach in order to identify learning areas from each call.
• May have ownership for managing relationships with identified key accounts and/or customer groups.
• Utilize pre-call planning and post-call analysis in line with Repetition Calling and Sequential Selling techniques.
• Effectively utilize the relevant software (e.g. Electronic Management System, CRM systems) to maintain records updated and to report daily calls
• Create and use a record system for top target customers and maintain using relevant company and or client software.
• In consultation with customers, produce market access plans for the successful adoption of new product and services where necessary displacing existing products and services.
• Gain inclusion and or equivalent and create adoption by relevant prescribers in a variety of locations (e.g. general practices, hospitals).
• Organize and hold group events to optimize business that can be generated from them, liaising with business development colleagues as appropriate.
• Keep the management informed about changes in competitor activities and other market changes.
• Maintain an up-to-date sales/technical knowledge of any specialty and disease areas and relevant publications.
• Act as product champion .
• Optimize company profitability by achieving targets related to the volume and frequency of customer contacts as set.
• Contribute to new starter training programs as required by the company or customer.
• Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
• Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Biomedical Science, Life Sciences, Biology, Pharmacy, Marketing, or related field.
• Minimum 5 years’ experience in pharmaceutical sales or key account management (Private & Government Key Hospitals)
• Experience in Hematology, Oncology, or Neurology is an advantage.
• Strong strategic thinking, planning, and negotiation skills.
• Proven track record of meeting or exceeding sales targets.
• Entrepreneurial mindset with excellent communication and interpersonal abilities.
• Familiarity with tender processes preferred.
• Knowledge of pharmaceutical industry dynamics and compliance standards.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.