Account Manager

DL ENGINEERING SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Commission-based pay

Global exposure

Career development

Job summary

DL ENGINEERING SERVICES PRIVATE LIMITED seeks a results-driven sales professional to grow the enterprise customer base in Singapore. You will understand customer needs and translate them into ICT, cloud, AI, cybersecurity and data centre solutions, coordinating with technical teams to deliver proposals and services.

You will manage the full sales cycle, maintain the pipeline, and strive to meet targets while liaising with partners and vendors to maximise revenue and customer satisfaction.

Qualifications

• Minimum 2 years in B2B sales, account management or business development.
• Experience in ICT, cloud services, AI, cybersecurity or data centre solutions is preferred.
• Strong grasp of enterprise sales processes and solution-based selling.
• Excellent communication, presentation and negotiation skills.
• Ability to translate customer requirements into technical solutions.

Responsibilities

• Develop new business opportunities and expand enterprise customer base.
• Manage and strengthen relationships with customers, partners and vendors.
• Understand customers’ business and technical requirements and recommend solutions.
• Promote solutions including cloud services, AI, cybersecurity, Internet connectivity, IEPL/IPLC, SD-WAN, managed services and data centre services.
• Prepare quotations, proposals, service orders, presentations and tender submissions.
• Coordinate with technical, operations, finance and vendor teams through sales and delivery.
• Manage full sales cycle from lead generation to contract signing and payment.
• Maintain accurate sales pipeline, customer records and revenue forecast.
• Aim to achieve sales and gross-profit targets.
• Monitor market developments, competitors and emerging tech trends.
• Ensure timely resolution of customer enquiries and commercial matters.
• Represent the company at meetings, partner events and industry activities.

Skills

B2B sales

Account management

Business development

ICT solutions

Cloud services

AI solutions

Cybersecurity

Data centre solutions

Enterprise sales

Communication

Negotiation

Relationship management

Mandarin

MS Office

Education

Bachelor's or Diploma in Business/IT

Job description

Key Responsibilities

• Develop new business opportunities and expand enterprise customer base.
• Manage and strengthen relationships with existing customers, partners and vendors.
• Understand customers’ business and technical requirements and recommend suitable solutions.
• Promote solutions including cloud services, AI solutions, cybersecurity, Internet connectivity, IEPL/IPLC, SD-WAN, managed services and data centre services.
• Prepare quotations, proposals, service orders, presentations and tender submissions.
• Coordinate with technical, operations, finance and vendor teams throughout the sales and service-delivery process.
• Manage the full sales cycle, from lead generation and solution development to negotiation, contract signing and payment collection.
• Maintain an accurate sales pipeline, customer records and revenue forecast.
• Achieve assigned sales and gross-profit targets.
• Monitor market developments, competitors and emerging technology trends.
• Ensure timely resolution of customer enquiries, service issues and commercial matters.
• Represent the company at customer meetings, partner events and industry activities.

Requirements

• Diploma or bachelor’s degree in Business, Marketing, Information Technology, Telecommunications or a related discipline.
• At least 2 years of experience in B2B sales, account management or business development.
• Experience in ICT, cloud services, AI, cybersecurity, telecommunications or data centre solutions is preferred.
• Good understanding of enterprise sales processes and solution-based selling.
• Strong communication, presentation, negotiation and relationship-management skills.
• Able to understand customer requirements and work with technical teams to develop appropriate solutions.
• Self-motivated, target-oriented and able to work independently.
• Strong organisational skills with the ability to manage multiple customers and projects simultaneously.
• Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint.
• Good command of written and spoken English and Mandarin to communicate with English- and Mandarin-speaking customers and partners.
• Existing enterprise customer or partner networks will be an advantage.

What We Offer

• Competitive basic salary with performance-based commission.
• Opportunities to work with leading global cloud, AI, cybersecurity and telecommunications providers.
• Exposure to regional enterprise customers and cross-border ICT projects.
• Career-development opportunities in a fast-growing technology business.