Position Overview
We are looking for a highly driven and results-oriented Enterprise Account Manager to drive business growth across Singapore, Southeast Asia, and the overseas expansion market of Chinese companies.
This role will be responsible for enterprise customer acquisition, sales pipeline management, and long-term account development. You will work with customers on cloud computing, CDN, cybersecurity, AI, infrastructure, and related solutions, helping them identify the right products and services while driving opportunities from initial engagement through contract signing, project delivery, billing, and payment collection.
Key Responsibilities
1. Customer Acquisition & Sales Pipeline Development
- Proactively develop enterprise and key accounts through direct prospecting, existing customer networks, channel partners, and ecosystem partnerships.
- Build and continuously develop a high-quality sales pipeline and identify new business opportunities.
2. Needs Discovery & Solution Selling
- Understand customers' business and technical requirements and identify suitable solutions based on their needs.
- Recommend solutions including AWS, Azure, GCP, Cloudflare, CDN, cybersecurity, AI, cloud infrastructure, and related technologies.
- Work closely with pre-sales and technical teams to develop and deliver appropriate solutions.
3. End-to-End Sales Cycle Management
- Independently manage the full sales cycle, from lead generation and qualification to requirements analysis, solution development, commercial proposals, negotiation, contract signing, project delivery, billing, and payment collection.
- Ensure sales opportunities are effectively progressed and successfully converted into business.
4. Account Management & Business Development
- Build and maintain long-term relationships with enterprise customers.
- Identify customers' evolving business and technology needs and drive upselling and cross-selling opportunities.
- Continuously increase the long-term value and revenue contribution of existing accounts.
5. Sales Target & Pipeline Management
- Take ownership of individual quarterly and annual sales targets.
- Conduct regular sales forecasting, pipeline reviews, and opportunity reviews.
- Ensure sales opportunities are progressing effectively and revenue targets are achieved.
6. Internal & Partner Collaboration
- Work closely with pre-sales, technical, product, procurement, operations, finance, and other internal teams to drive business opportunities and project delivery.
- Develop and maintain relationships with channel partners and ecosystem partners to generate and accelerate business opportunities.
Requirements
- Bachelor's degree or above. Degrees in Business, Marketing, IT, Computer Science, Telecommunications, or related fields are preferred.
- 3+ years of sales experience in cloud computing, IT solutions, SaaS, Internet, or related technology industries. Experience in enterprise or key account sales is preferred.
- Strong new business development capabilities, with a proven track record of measurable sales performance or successful pipeline development.
- Ability to independently manage the full sales cycle, from opportunity development and customer engagement to contract closing and ongoing account management.
- Good understanding of AWS, Azure, GCP, Cloudflare, CDN, cybersecurity, AI, cloud infrastructure, or related cloud technologies and solutions is preferred.
- Strong hunter mentality, commercial acumen, communication, and negotiation skills.
- Highly self-motivated and accountable, with strong cross-functional collaboration skills and the ability to work effectively in a fast-growing business environment.
Preferred Qualifications
- Sales experience with customers in Singapore, Southeast Asia, or Chinese companies expanding overseas.
- Existing enterprise customer relationships, industry networks, or channel partner resources.
- Experience selling cloud services, CDN, cybersecurity, AI, infrastructure, or digital transformation solutions.
- Strong English communication skills.
- Mandarin proficiency is a plus, particularly for communication with customers and partners from China / Greater China.