Account Development Executive, Telemarketing

Chubb; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

ACE American Insurance Company is seeking an Account Development Executive to generate qualified leads and nurture prospects in a dynamic telemarketing role in Singapore. You will coordinate with internal teams to onboard new clients and support cross‑functional collaboration while delivering exceptional customer experiences.

The position emphasizes outbound calling, lead qualification, and collaboration with underwriting, claims, and service teams, with a strong focus on meeting weekly and

Qualifications

• 2–4 years of telemarketing or inside sales experience.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Proven problem‑solving skills with a customer‑focused mindset.
• Ability to work independently and as part of a cross‑functional team.
• Comfortable using CRM platforms and Microsoft Office Suite.
• Goal‑oriented with a track record of meeting or exceeding targets.
• High school diploma required; associate or bachelor's degree preferred.
• Eligibility to work in the United States.

Responsibilities

• Conduct high‑volume outbound calls to prospective commercial and personal insurance customers.
• Identify and qualify leads, capturing detailed information in the CRM system.
• Schedule appointments and hand off qualified prospects to sales representatives.
• Collaborate with underwriting, claims, and service teams to address client inquiries.
• Maintain accurate call logs, activity reports, and performance metrics.
• Follow scripted messaging while adapting to customer needs and objections.
• Assist in developing and refining telemarketing scripts and campaign strategies.
• Participate in regular training sessions to stay current on insurance products and regulations.
• Support cross‑functional coordination by communicating client feedback to relevant departments.
• Achieve weekly and monthly call volume, conversion, and revenue targets.

Skills

Telemarketing

CRM experience

Communication

Organizational skills

Problem-solving

Independent work

Cross-functional

Education

High school diploma

Associate degree

Bachelor's degree

Tools

CRM platforms

MS Office

Job description

Be the First to Apply

Job Description

The Account Development Executive, Telemarketing will generate qualified leads, nurture prospects, and coordinate with internal teams to ensure seamless onboarding of new clients. Working within the 35268‑SGP313S01 – AH – Sol (DM‑Other) department, you will support operational activities and cross‑functional collaboration while delivering exceptional customer experiences.

Responsibilities

• Conduct high‑volume outbound calls to prospective commercial and personal insurance customers.
• Identify and qualify leads, capturing detailed information in the CRM system.
• Schedule appointments and hand off qualified prospects to sales representatives.
• Collaborate with underwriting, claims, and service teams to address client inquiries.
• Maintain accurate call logs, activity reports, and performance metrics.
• Follow scripted messaging while adapting to customer needs and objections.
• Assist in developing and refining telemarketing scripts and campaign strategies.
• Participate in regular training sessions to stay current on insurance products and regulations.
• Support cross‑functional coordination by communicating client feedback to relevant departments.
• Achieve weekly and monthly call volume, conversion, and revenue targets.

Qualifications

• 2–4 years of telemarketing or inside sales experience, preferably in insurance or financial services.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Proven problem‑solving skills with a customer‑focused mindset.
• Ability to work independently and as part of a cross‑functional team.
• Comfortable using CRM platforms and Microsoft Office Suite.
• Goal‑oriented with a track record of meeting or exceeding targets.
• High school diploma required; associate or bachelor's degree preferred.
• Eligibility to work in the United States.

Required Skills

• Account Acquisition
• Customer Insights
• Influencing and Negotiation Strategies
• Prospect Management
• Time Management

Job Info

• Job Identification 35454
• Job Schedule Full time
• Regular or Temporary Temporary
• Job Category Telemarketing - Solicitation
• Legal Employer ACE American Insurance Company