AB03 - Assistant Event Planner | $2.5K–$3.5K + AWS + Bonus

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking an Assistant Planner for Corporate Events. The role requires handling client enquiries across sales channels, coordinating site visits, and promoting our wedding and events services. Basic duties include managing feedback, supporting planners, and coordinating with vendors.

Candidate must hold a Diploma in any field, training will be provided, and weekend work with rostered off days is required. Office located in City Hall, Singapore.

Qualifications

• At least a Diploma in any field.
• Training provided.
• Willing to work weekends, off days rostered.

Responsibilities

• Represent and promote company services and ensure an exceptional customer experience for clients and support site visit management.
• Serve as primary customer service contact for inquiries from various sales channels, with proactive follow-up via email or phone.
• Evaluate enquiries and recommend wedding services and packages according to client requirements and company policies.
• Organise and secure client site visits with the planner according to staff schedule.
• Manage customer feedback including responding to client complaints.
• Assist planners & Chief Planner with site visits, event execution and other event needs.
• Assist Marketing for Social Media postings to promote weddings and events as needed.
• Liaise with vendors or professionals in the wedding industry for in-house events or collaborations.

Education

Diploma in any field

Job description

Assistant Planner | Corporate Event

Working days & hours -By shifts every month, including weekend &
public holiday

44 Hours / Per Week , require to commit work on weekend, roster off day.
Basic Salary: $2500 - $3500 + AWS + Variable Bonus

Office at City Hall, Singapore

JOB SCOPE

1. Professionally represent and promote company services and creating an exceptional customer experience for clients and support site visit management.
2. Act as primary customer service contact for all enquiries from various sales channels, ensure a proactive and prompt follow-up via email or phone call to all sales enquiries, with professional and confident telephone or email etiquette.
3. Responsible for examining and evaluating enquiries content before recommending relevant wedding services and packages according to client requirement based on company Sales Measures, company policies and procedures and compliance with applicable regulations andlaws.
4. Organise and secure client site visit with the planner according to staff schedule .
5. Manage customer feedback including responding to client complaint
6. Assist planners & Chief Planner with site visit, event execution and others related event needs or requirements
7. Assist Marketing Department for Social Media postings or various media publication to promote both weddings and events if necessary
8. Approach and liaise with vendors or professionals in the wedding industry for in-house events or collaborations when necessary.

Job requirement

• At least a Diploma in any field
• Training Provided
• Willing to work weekends, off days are roster.