$3100/Month - Govt Survey Interviewer | (Mon-Fri) Office Hours - Tanjong Pagar

Cornerstone Global Partners; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment firm in Singapore is looking for a Survey Administrator to connect with clients, gather information, and manage survey strategies. The ideal candidate will have strong customer service skills, proficiency in MS Office, and must be self-motivated. This role offers a contract for one year with a monthly salary of $3,100. Interested individuals should email their resume for a faster application process.

Qualifications

• Strong interpersonal skills to assist survey participants effectively.
• Prior experience in survey administration or customer service is advantageous.
• Independent and self-motivated to achieve monthly KPIs.

Responsibilities

• Target potential clients to establish connections.
• Build and maintain long-lasting client relationships.
• Gather and report customer feedback and industry insights.
• Prepare and deliver compelling services based on respondent needs.

Skills

Customer service skills

Data entry accuracy

Proficiency in MS Office (Excel)

Persuasion skills

Education

Minimum GCE O Levels & Above

Job description

Target potential clients to establish connection via various approaches (eg. call and/or site visits) in order to conduct information gathering

Build and maintain strong, long-lasting client relationships by understanding their needs and providing exceptional service

Identify and develop new survey strategy opportunities through research and industry analysis.

Demonstrate in-depth knowledge of our surveys and services to effectively communicate their value propositions to respondents

Prepare and deliver compelling services according to the respondent’s needs, through phone calls, emails, company visits (where applicable) to collect and verify survey responses including data input of responses

Gather and report customer feedback and industry insights to help improve service quality and strategies

Work closely with other team members to ensure a cohesive approach to client management and survey strategies

Maintain accuracy of data records

Effectively communicate with clarity and precision, actively listen to respondents, and adjust the conversation’s pace and content

Ensure KPI/Targets are met

Job Requirements

Minimum GCE O Levels & Above

Proficient in MS Office (Excel)

Confident, persuasive, good reasoning, proactive, and willing to go the extra mile

Strong interpersonal skills to assist survey participants effectively

Prior experience in survey administration / customer service call centre / telemarketing will advantageous

Independent and self-motivated to achieve monthly KPIs

Monday to Friday | 8.30am to 6.30pm

1 Year Contract

$3000 Basic + $100 KPI Allowance = $3100/Month

For faster application

Email Gabriel Tang with your resume at [e-mail]

If you believe you fit the requirements for the role, please click "Apply Now" or drop an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

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Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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