24/7 Data Center Facilities Technician

5 STONES HRM PTE. LTD.; Singapore; Sur place; SGD 31 000 - 47 000; Plein temps

Résumé du poste

5 STONES HRM PTE. LTD. is seeking a Data Centre Operations Associate to support 24x7 monitoring and onsite maintenance. You will act as Level 1 escalation for incidents, respond within SLA, and document requests in the ticketing system.

The role requires a diploma in computing/electrical/mechanical fields or related qualifications, with 1 year of relevant experience or fresh graduates. Onsite work at Defu or Loyang in Singapore with standby readiness is expected.

Qualifications

• Diploma or tertiary qualification in computing/electrical/mechanical engineering or related field.
• 1 year of relevant 24x7 DC or facility operations experience or fresh graduate with related qualifications.
• General knowledge of M&E and Network Critical Infrastructure.
• Broad knowledge of DC facilities systems (PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc).
• Meticulous team player able to work under pressure in fast-paced environment.
• Willingness to standby on a 24x7 recall basis.

Responsabilités

• Provide 24x7 monitoring of data centre infrastructure.
• Act as Level 1 escalation point for onsite incidents and respond to remote requests within SLA.
• Document and update requests in the internal ticketing system.
• Support ITIL-compliant incident, problem and change management processes.
• Ensure safety, security and customer support policies are followed.
• Coordinate with contractors and vendors and inspect completed work.
• Plan and support preventive and reactive maintenance with minimal service disruption.
• Assist internal and external audits and generate reports as required.
• Perform other duties or projects assigned by Management.

Formation

Diploma in Computing/Electrical/Mechanical Engineering

Description du poste

5 STONES HRM PTE. LTD. is seeking a Data Centre Operations Associate to support 24x7 monitoring and onsite maintenance. You will act as Level 1 escalation for incidents, respond within SLA, and document requests in the ticketing system.

The role requires a diploma in computing/electrical/mechanical fields or related qualifications, with 1 year of relevant experience or fresh graduates. Onsite work at Defu or Loyang in Singapore with standby readiness is expected.