2-Year Contract Senior Executive / Assistant Manager (NGEMR Ops) #HZTK

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a Senior Executive / Assistant Manager (System) to support the management and operations of healthcare information systems. The role includes requirements gathering, user access administration, system support and coordinating with stakeholders to ensure smooth healthcare operations.

You will manage user provisioning, monitor system performance, generate reports, and assist with system rollout projects and training.

Qualifications

• Minimum degree in a related field.
• 2–3 years of relevant experience in healthcare IT.
• Knowledge of healthcare workflows and EMR systems preferred.
• Strong organisational and coordination skills.

Responsibilities

• Facilitate stakeholder sessions to gather functional requirements and maintain documentation for system enhancements and new implementations.
• Manage user access provisioning and deprovisioning for healthcare and enterprise systems, ensuring security and access management compliance.
• Monitor system performance metrics and provide first-line technical support, coordinating escalations as needed.
• Generate reports using system tools and assist with data validation for disease registries and population health metrics.
• Support system rollout projects and coordinate user training to ensure smooth adoption of new features.
• Coordinate system maintenance activities and communicate updates to users.
• Maintain communication logs, follow up on outstanding requests and provide analytical and administrative support for healthcare analytics projects.
• Support other ad-hoc duties as assigned by supervisor.

Skills

Requirements gathering

Stakeholder coordination

System administration

User access provisioning

Data validation

Education

Bachelor's degree

Tools

EMR systems

Reporting tools

Job description

Location: One-North
Working Hours: Mon - Fri Office Hours

Job Overview

We are looking for a Senior Executive / Assistant Manager (System) to support the management and operations of healthcare information systems. The role will involve requirements gathering, user access administration, system support and stakeholder coordination to ensure smooth operations of healthcare systems.

Key Responsibilities

• Facilitate stakeholder sessions to gather functional requirements and maintain comprehensive documentation for system enhancements and new implementations.
• Manage user access provisioning and deprovisioning for various healthcare and enterprise systems, ensuring compliance with security frameworks and access management protocols.
• Monitor system performance metrics and provide first-line technical support, coordinating escalations when required.
• Generate reports using relevant system reporting tools and assist with data validation activities for disease registries and population health metrics.
• Support system rollout projects and coordinate user training sessions to ensure smooth adoption of new features and enhancements.
• Coordinate system maintenance activities and communicate updates to users.
• Maintain communication logs, follow up on outstanding requests and provide analytical and administrative support for healthcare analytics projects.
• Support other ad-hoc duties as assigned by supervisor.

Requirements

• Min Degree in any related field.
• 2–3 years of relevant working experience.
• Prior experience in healthcare systems management will be an advantage.
• Understanding of healthcare workflows and electronic medical record systems.
• Strong organisational and coordination skills.