Contract period:
One-year period from 1 January 2027 to 31 December 2027
(with an option to extend for one additional year from 1 January 2028 to 31 December 2028)
Working Hours:
Monday to Friday, 8:00am to 4:00pm (excluding weekends and public holidays).
Lunch break (1-hour): 12.00pm to 1.00pm (negotiable)
Job Scopes:
3.1 Coffee machine operations
- Carry out opening checks each workday to confirm that the coffee machines are powered on, clean,
- adequately stocked and ready for use
- o One (1) Coffee Machine located at Level 6 Pantry, Two (2) Coffee Machines located at Level 6
- Social Hub.
- Replenish approved consumables, including coffee beans, milk product, chocolate powder, tea bags,
- sugar, stirrers, cups and lids, where applicable.
- Monitor water supply, drip trays, waste containers, milk refrigeration components and machine alerts, in
- accordance with the manufacturer’s and service vendor’s instructions.
- Perform routine external cleaning, rinsing and user-level cleaning using approved cleaning agents and
- procedures. The appointed staff shall not dismantle equipment or undertake technical repairs.
- Conduct checks during operating hours and take prompt action if a machine is unavailable, leaking,
- displaying an error or producing beverages inconsistently.
- Place clear temporary signage on any machine that is unsafe or unavailable for use and notify NUH HR
- immediately.
- Record faults, downtime, actions taken and service follow-up in the designated log.
3.2 Pantry and Social Hub operations
- Conduct routine checks to keep the Pantry and Social Hub clean, safe, tidy and ready for staff use.
- Wipe and sanitise coffee machine touchpoints, beverage preparation surfaces and other high-use pantry
- surfaces at suitable intervals and when visibly soiled.
- Keep sinks, dish racks and common surfaces orderly, and remove or escalade spillages and hygiene
- concerns promptly.
- Ensure approved pantry consumables and cleaning materials are stored neatly, safely and in
- accordance with product instructions.
- Report facility defects, leaks, pest sightings, cleanliness concerns, safety hazards or damaged furniture
- to the relevant NUH contact.
- Restore furniture and shared areas to their intended arrangement when required, without obstructing
- access or emergency routes.
- Promote proper housekeeping by displaying or reinforcing approved user guidance.
3.3 Inventory and administration
- Conduct regular stock counts and maintain accurate records of receipts, consumption, balance and
- expiry dates, where applicable.
- Apply first-expire, first-out stock rotation for dated consumables and promptly segregated expired,
- damaged or contaminated items.
- Notify NUH HR when stock reaches the agreed reorder level, allowing sufficient lead time for
- replenishment.
- Maintain daily checklists, fault logs, service reports and other records required by NUH.
- Provide a concise monthly summary of stock status, machine incidents, downtime and recurring issues,
- if requested by NUH.
3.4 Vendor and maintenance coordination
- Liaise with NUH HR and the appointed coffee machine service vendor for preventive maintenance,
- breakdown attendance, replacement equipment and consumable delivery.
- Facilitate vendor access and verify that servicing is completed at the correct location, subject to NUH
- access and safety requirements.
- Retain service reports and follow up on outstanding faults until closure.
- Escalate recurring faults, prolonged downtime or service delays to NUH HR.
3.5 Staff support and ad hoc duties
- Provide basic user guidance on the correct operation of the coffee machines. Staff shall not provide
- technical advice beyond approved operating instructions.
- Assist with approved communications or notices relating to pantry facilities and machine availability.
- Collect and relay user feedback on beverage options, pantry supplies and facility issues.
- Support reasonable pantry or Social Hub setup and staff engagement activities when directed by NUH
- HR, provided such duties are within the service scope and working hours.
- Perform other reasonable ad hoc duties related to the Level 6 Pantry and Social Hub as directed by NUH
- HR
Requirements:
2.1 Mandatory qualifications
- Valid WSQ Food Safety Course Level 1 certification (formerly Basic Food Hygiene Course).
2.2 Preferred qualifications (but not limited to)
- WSQ Customer Service certification or equivalent.
- Relevant training in facilities management, workplace operations, hospitality or pantry services.
2.3 Relevant experience and competencies
- At least one (1) year of relevant experience in pantry operations, hospitality, facilities support, office
- administration, customer service or a similar role.
- Practical experience operating and performing routine cleaning of fully automatic coffee machines or
- similar beverage equipment.
- Experience in inventory monitoring, stock replenishment, consumables control and basic record keeping.
- Ability to identify basic machine alerts or operational issues and escape faults promptly. Technical
- repairs must only be performed by the appointed service vendor or authorised personnel.
Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Cynthia Lai | Registration No: R25146301