1 Year Contract Customer Service Assistant - $2.6K , Central

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks a hospital administration assistant to support patient admissions and billing processes.

You will handle financial counselling, LOG requests, and respond to enquiries. Working hours: five days per week, 42 hours, with shifts from early morning. This role is based on-site at our Singapore location.

Responsibilities

• Perform patient admission and registration via physical counter or mobile counter.
• Perform financial counselling—explain hospital agreement, estimated charges, advise on Medisave/Medishield/private shield payment arrangements, collect deposits.
• Perform billing and cashiering - process bill upon discharge, present bill for payment collection (call the Dr).
• Request Letter of Guarantee (LOG) from insurers, follow up for LOGs.
• Reply to BO related queries via email or calls.

Job description

Recruit Express will never request for your Singpass details in our recruitment process. Please contact us at 6732 6006 or email to [e-mail] if you are unsure if it is a scam.

Working hours : 5 day work week; 42 hours per week

Mon to Fri : 630AM to 330PM/4PM OR 10AM/11AM to 8PM

Sat : 630AM to 3PM

Job Scope

• Perform patient’s admission and registration via physical counter or mobile counter
• Perform financial counselling – explain hospital agreement, estimated charges, advise on Medisave/Medishield/private shield payment arrangements, collect deposits
• Perform billing and cashiering - process bill upon discharge, present bill for payment collection (call the dr)
• To request for Letter of Guarantee (LOG) from insurers, follow up for LOGs
• Reply to BO related queries via email or calls