1 Year Contract Customer Service, Call Centre (Office Hours) #BLM

Recruit Express Pte Ltd; Singapore; On-site; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service Representative for a 1-year contract. The role involves assisting clients with login issues, answering inbound calls, and resolving queries. Ideal candidates will possess strong communication skills and experience in customer service.

Qualifications

• Ability to assist clients with login issues.
• Experience in handling inbound and outbound calls.
• Knowledge of client transactions and relevant forms.

Responsibilities

• Assist clients with login issues and related transactions.
• Handle inbound and outbound calls as needed.
• Resolve client queries and manage complaints.
• Understand clients' transactions.
• Advise on necessary forms.
• Resolve clients' queries and handle complaints.

Skills

Customer service experience

Communication skills

Problem-solving abilities

Job description

1 Year Contract Customer Service, Call Centre (Office Hours) #BLM

Singapore | Posted: Oct 24, 2025

Jobs Responsibilities

• To assist client on login issue
• Attend to inbound calls most of the time
• Require to do outbound calls when needed
• Understand client’s transactions such as outstanding amount, sales proceeds, contra profit/losses, etc
• Advise on the necessary forms to complete

Jobs Responsibilities

• To assist client on login issue
• Attend to inbound calls most of the time
• Require to do outbound calls when needed
• Understand client’s transactions such as outstanding amount, sales proceeds, contra profit/losses, etc
• Advise on the necessary forms to complete
• Resolve client’s queries, handle complaints (if needed)

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[e-mail]

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.