[0580] Student Services Senior Executive / Executive, Academic Planning & Programme Operations - Private / Higher Education - 5 days/ $4.2k

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Programme & Resource Planning Coordinator for a 1-year contract at a central Singapore location, with potential renewal subject to headcount.

The role involves preparing programme schedules using Syllabus Plus, coordinating lecturer allocations, managing resources and student services, and liaising with internal departments and external vendors. Salary ranges SGD 3,000–4,200 monthly.

Qualifications

• Degree in any discipline with at least 2 years of working experience.
• Experience coordinating academic scheduling and resources is advantageous.
• Familiarity with higher education operations and vendor liaison.

Responsibilities

• Prepare overall programme schedules and timetables using Syllabus Plus and release them within the required timeframe.
• Coordinate teaching assignments with Heads of Schools; manage the Associate Lecturer pool.
• Plan and manage room and lecturer resources using Syllabus Plus.
• Maintain programme, student and Associate Lecturer data in Syllabus Plus, eTeam and other systems.
• Liaise with vendors and departments on lecturer placement, payroll and statutory updates.
• Plan examination schedules with the Exam Team and liaise with the Exam Centre for main and re-examinations.
• Support assessment material preparation and manage student services including enrolment and requests such as re-module, deferment, extension, exemption, programme switch and withdrawal.
• Monitor module enrolments and attendance; prepare reports and follow up on absenteeism.
• Prepare class attendance registers and information for student pass renewal.
• Disseminate term communications to students and monitor course fee payments.
• Flag and follow up on at-risk students.
• Assist with lecturer orientation and liaise with stakeholders on programme‑related matters.
• Build and maintain relationships with internal and external stakeholders.
• Perform other ad-hoc duties as required.

Skills

Coordination

Scheduling

Stakeholder management

Data management

Education

Bachelor's degree

Tools

Syllabus Plus

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

This is a 1-year contract role, renewal or conversion is subject to headcount availability.

Salary: $3,000 - $4,200

Location: Central (Relocating to Paya Lebar / Tai Seng area around Q2 2027)

Working Hours: Mon - Thurs 8.30am - 6pm / Fri 8.30am - 5.30pm

Responsibilities

Programme & Resource Planning

• Prepare overall programme schedules and timetables using Syllabus Plus and release them within the required timeframe.
• Coordinate teaching assignments with Heads of Schools, prioritising and optimally assigning Full-Time Academics; manage and maintain the Associate Lecturer pool.
• Plan and manage room and lecturer resources using Syllabus Plus.
• Maintain programme, student and Associate Lecturer data in Syllabus Plus, eTeam and other applicable systems, including AL lists and modules taught.
• Liaise with vendors and relevant departments on lecturer placement, contract issuance, payroll and statutory updates.

Exams & Student Management

• Plan examination schedules with the Exam Team and liaise with the Exam Centre for main and re-examinations.
• Support assessment material preparation, prepare examination nominal rolls and follow up on examination absences.
• Manage student services including orientation, enrolment and requests such as re-module, deferment, extension, exemption, programme switch and withdrawal.
• Monitor module enrolments, deviations from standard study pathways and attendance; administer warning letters, follow up on absenteeism and prepare weekly/monthly reports.
• Prepare class attendance registers and information for student pass renewal.
• Disseminate start‑term, test/quiz/exam information and other communications to students; monitor course fee payments and invoice issuance.
• Flag and follow up on at‑risk students.

Programme & Stakeholder Management

• Assistwith lecturer orientationandliaise with internal academics, university partners, vendors and other stakeholderson programme‑related administrativeandoperational matters.
• Buildandmaintain good relationships with internal and external stakeholders.
• Performotherad‑hocdutyasrequired.

Job Requirements

• Degreein any discipline withat least2 yearsofworkingexperience.
• Priorrelevantexperience in the Private Education industry is an advantage.
• Good understanding of higher education qualifications in Singapore and internationally.
• Proficient in Microsoft Office, including Word, PowerPoint and Excel.
• Knowledge/experience in resource planning, scheduling and optimisation tools is advantageous.