[0580] Senior / Student Services Executive [Programme Planning / Examination Support] | Private / Higher Education - 5 days/ $4.2k

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. seeks an organised administrator to support Programme, Resource Planning and student services for a 1-year contract in Singapore. Responsibilities include scheduling, lecturer/resource planning, room allocation and liaison with internal teams and vendors.

Applicants should have a degree with at least 2 years in education admin and be proficient in Microsoft Office; knowledge of scheduling tools is a plus. Renewal is subject to headcount.

Qualifications

• Degree in any discipline with at least 2 years of working experience.
• Prior relevant experience in the Private Education industry is an advantage.
• Good understanding of higher education qualifications in Singapore and internationally.
• Proficient in Microsoft Office, including Word, PowerPoint and Excel.
• Knowledge/experience in resource planning, scheduling and optimisation tools is advantageous.

Responsibilities

• Prepare overall programme schedules and timetables using Syllabus Plus and release them within the required timeframe.
• Coordinate teaching assignments with Heads of Schools; prioritise and manage the Associate Lecturer pool.
• Plan and manage room and lecturer resources using Syllabus Plus.
• Maintain programme, student and Associate Lecturer data in Syllabus Plus and other systems.
• Liaise with vendors and relevant departments on lecturer placement, contract issuance, payroll and statutory updates.
• Plan examination schedules with the Exam Team and liaise with the Exam Centre for main and re-examinations.
• Support assessment material preparation and examination rolls.
• Manage student services including orientation, enrolment and requests such as re-module, deferment, extension, exemption, programme switch and withdrawal.
• Monitor module enrolments, attendance, and issue weekly/monthly reports.
• Prepare class attendance registers and information for student pass renewal.
• Disseminate start-term, test/quiz/exam information and monitor course fee payments and invoicing.
• Flag and follow up on at-risk students.
• Assist with lecturer orientation and liaise with internal academics, university partners, vendors and stakeholders on programme-related matters.

Skills

Resource planning

Scheduling

Stakeholder coordination

Education

Degree in any discipline

Tools

Microsoft Office Suite

Scheduling tools

Job description

This is a 1-year contract role, renewal or conversion is subject to headcount availability.

• Salary:$3,000 - $4,200
• Location:Central(Relocating to Paya Lebar / Tai Seng area around Q2 2027)
• Working Hours:Mon - Thurs 8.30am - 6pm / Fri 8.30am - 5.30pm

Responsibilities

Programme & Resource Planning

• Prepare overall programme schedules and timetables using Syllabus Plus and release them within the required timeframe.
• Coordinate teaching assignments with Heads of Schools, prioritising and optimally assigning Full-Time Academics; manage and maintain the Associate Lecturer pool.
• Plan and manage room and lecturer resources using Syllabus Plus.
• Maintain programme, student and Associate Lecturer data in Syllabus Plus, eTeam and other applicable systems, including AL lists and modules taught.
• Liaise with vendors and relevant departments on lecturer placement, contract issuance, payroll and statutory updates.

Exams & Student Management

• Plan examination schedules with the Exam Team and liaise with the Exam Centre for main and re-examinations.
• Support assessment material preparation, prepare examination nominal rolls and follow up on examination absences.
• Manage student services including orientation, enrolment and requests such as re-module, deferment, extension, exemption, programme switch and withdrawal.
• Monitor module enrolments, deviations from standard study pathways and attendance; administer warning letters, follow up on absenteeism and prepare weekly/monthly reports.
• Prepare class attendance registers and information for student pass renewal.
• Disseminate start-term, test/quiz/exam information and other communications to students; monitor course fee payments and invoice issuance.
• Flag and follow up on at-risk students.

Programme & Stakeholder Management

• Assist with lecturer orientation and liaise with internal academics, university partners, vendors and other stakeholders on programme-related administrative and operational matters.
• Build and maintain good relationships with internal and external stakeholders.
• Perform other ad-hoc duties as required.

Job Requirements

• Degree in any discipline with at least 2 years of working experience.
• Prior relevant experience in the Private Education industry is an advantage.
• Good understanding of higher education qualifications in Singapore and internationally.
• Proficient in Microsoft Office, including Word, PowerPoint and Excel.
• Knowledge/experience in resource planning, scheduling and optimisation tools is advantageous.