[0580] Student Services Specialist [Programme Planning / Examination Support] | Private / Higher Education - 5 days/ $4.2k

The Supreme HR Advisory Pte. Ltd.; Singapore; In loco; SGD 33.000 - 47.000; Tempo pieno

Descrizione del lavoro

The Supreme HR Advisory Pte. Ltd. is seeking a Programme & Resource Planner on a 1-year contract to coordinate lecturer scheduling, timetabling, and student services. The role involves managing lecturer pools and data using Syllabus Plus and eTeam.

Location is Central Singapore with relocation to Paya Lebar / Tai Seng area around Q2 2027; renewal or conversion depends on headcount and performance. 1-year contract with potential extension.

Competenze

• Degree in any discipline with at least 2 years of working experience.
• Private Education experience is a plus.
• Understanding of higher education qualifications in SG and internationally.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Knowledge of resource planning, scheduling and optimisation tools is advantageous.

Mansioni

• Prepare programme schedules and timetables using Syllabus Plus within required timeframes.
• Coordinate teaching assignments and manage the Associate Lecturer pool.
• Plan and manage room and lecturer resources using Syllabus Plus.
• Maintain programme, student and Associate Lecturer data in Syllabus Plus and eTeam.
• Liaise with vendors and departments on lecturer placement, payroll and statutory updates.
• Plan examination schedules with the Exam Team and liaise with the Exam Centre.
• Support student services including enrolment, re-module, deferment and withdrawal.

Conoscenze

Resource planning

Scheduling

MS Office

Communication

Formazione

Degree in any discipline

Strumenti

Syllabus Plus

eTeam

Descrizione del lavoro

This is a 1-year contract role, renewal or conversion is subject to headcount availability.

• Salary:$3,000 - $4,200
• Location:Central(Relocating to Paya Lebar / Tai Seng area around Q2 2027)
• Working Hours:Mon - Thurs 8.30am - 6pm / Fri 8.30am - 5.30pm

Responsibilities

Programme & Resource Planning

• Prepare overall programme schedules and timetables using Syllabus Plus and release them within the required timeframe.
• Coordinate teaching assignments with Heads of Schools, prioritising and optimally assigning Full-Time Academics; manage and maintain the Associate Lecturer pool.
• Plan and manage room and lecturer resources using Syllabus Plus.
• Maintain programme, student and Associate Lecturer data in Syllabus Plus, eTeam and other applicable systems, including AL lists and modules taught.
• Liaise with vendors and relevant departments on lecturer placement, contract issuance, payroll and statutory updates.

Exams & Student Management

• Plan examination schedules with the Exam Team and liaise with the Exam Centre for main and re-examinations.
• Support assessment material preparation, prepare examination nominal rolls and follow up on examination absences.
• Manage student services including orientation, enrolment and requests such as re-module, deferment, extension, exemption, programme switch and withdrawal.
• Monitor module enrolments, deviations from standard study pathways and attendance; administer warning letters, follow up on absenteeism and prepare weekly/monthly reports.
• Prepare class attendance registers and information for student pass renewal.
• Disseminate start-term, test/quiz/exam information and other communications to students; monitor course fee payments and invoice issuance.
• Flag and follow up on at-risk students.

Programme & Stakeholder Management

• Assist with lecturer orientation and liaise with internal academics, university partners, vendors and other stakeholders on programme-related administrative and operational matters.
• Build and maintain good relationships with internal and external stakeholders.
• Perform other ad-hoc duties as required.

Job Requirements

• Degree in any discipline with at least 2 years of working experience.
• Prior relevant experience in the Private Education industry is an advantage.
• Good understanding of higher education qualifications in Singapore and internationally.
• Proficient in Microsoft Office, including Word, PowerPoint and Excel.
• Knowledge/experience in resource planning, scheduling and optimisation tools is advantageous.