[0580] Sales Support Coordinator - West/ 5 days/ $3.2k

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

The Supreme HR Advisory PTE. LTD. in Singapore is seeking a proactive Sales Support and Administrative professional to join our West-side team.

You will prepare quotations, process sales orders, coordinate with relevant departments and maintain proper sales documentation. You will also build relationships with customers, follow up on feedback, support visits and engagement activities, assist in maintenance contracts and follow-ups, and handle payments pending.

Qualifications

• Diploma in Business Studies, Office Administration, or related discipline.
• Minimum 1-2 years of experience in sales support, sales administration, or customer service.
• Experience in industrial products or building/service industries is an advantage.

Responsibilities

• Prepare quotations, follow upon customer confirmation, and process sales orders.
• Coordinate work orders with relevant departments and maintain proper sales documentation.
• Prepare sales performance reports and monthly quotation summary reports.
• Prepare service agreements and support contract-related documentation.
• Handle vendor approval forms and customer portal setup when required.
• Maintain proper filing and document records.
• Build and maintain good relationships with assigned customers.
• Follow up with customers to gather feedback and provide service support.
• Support customer visits and participate in customer engagement activities.
• Assist in maintenance contract follow-ups and renewal coordination.
• Follow up with customers on payment status and outstanding balances.
• Gather market information, including competitor and industry updates.
• Support marketing and business development activities as assigned.
• Assist sales team in achieving customer satisfaction and business objectives.

Skills

Sales support

Customer service

Documentation

Education

Diploma in Business Studies or related

Tools

Microsoft Office

Job description

• Salary Range: $2,700 - $3,200
• Working Days: 5 days, Monday - Friday
• Working Hours: 8.30am to 5.30pm
• Location: West (Toh Guan)

Responsibilities:

Sales Support & Administrative Functions

• Preparequotations, follow upon customer confirmation, and process salesorders.
• Coordinate work orderswith relevant departmentsand maintain propersales documentation.
• Prepare sales performancereports and monthlyquotation summary reports.
• Prepare service agreementsand support contract-related documentation.
• Handle vendor approvalforms and customerdigital portal setupwhen required.
• Maintain proper filingand document records.

Customer Service & AccountSupport

• Build and maintaingood relationships withassigned customers.
• Follow up withcustomers to gatherfeedback and provideservice support.
• Support customer visitsand participate incustomer engagement activities.
• Assist in maintenancecontract follow-upsand renewal coordination.

Credit Control

• Follow upwith customers onpayment status andoutstanding balances.

Sales & Business Support

• Gather market information, including competitor andindustry updates.
• Support marketing andbusiness development activitiesas assigned.
• Assist sales teamin achieving customersatisfaction and businessobjectives.

Requirements

• Diploma in BusinessStudies, Office Administration, or related discipline.
• Minimum 1-2 years of experiencein sales support, sales administration,or customer servicerole.
• Experience in industrialproducts, building industry, or service-relatedindustry will bean advantage.
• Proficient in MicrosoftOffice applications.