Technical Service Engineer L1

ATMOCE

Stockholms kommun

On-site

SEK 420,000 - 540,000

Full time

2 days ago

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Benefits offered by this job

30 days vacation

Permanent, full-time position

Job summary

ATMOCE seeks a Technical Service Engineer L1 for Sweden & Finland to join the Stockholm office and support the installer network. You will run the technical hotline, guide installers remotely through installation, commissioning and troubleshooting, and ensure optimal system performance.

You should have a technical degree with at least 2 years in technical support or field service, hands-on PV system experience, and fluent Finnish, Swedish and English.

Qualifications

Technical or bachelor’s degree in Electrical Engineering, Renewable Energy, Energy Systems or related field.
At least 2 years of experience in technical support, field service or renewable energy.
Hands-on experience with PV systems, solar inverters and energy storage is a strong plus.

Responsibilities

Manage the technical hotline and provide fast, reliable support to installers and customers.
Create and follow up support tickets.
Guide installers remotely during installation, commissioning and troubleshooting.
Diagnose and solve issues related to PV systems, inverters, batteries, communication, cabling and alarm codes.
Escalate complex cases to the right experts when needed.
Help improve our service processes and customer satisfaction.

Skills

PV systems experience

Troubleshooting

Technical support

Customer service mindset

Languages: Finnish, Swedish, English

Education

Bachelor's degree in Electrical Engineering or related field

Tools

PV inverters

Energy storage systems

Job description

Technical Service Engineer L1 – Sweden & Finland – Photovoltaic Systems

About ATMOCE

ATMOCE is a fast-growing company with a committed and dynamic team, deeply engaged in the challenges of the energy transition. We develop innovative, high-performance solutions that accelerate the adoption of renewable energy and contribute to a more sustainable future. Our portfolio includes solar inverters, energy storage systems, EV charging solutions and related technologies.

At ATMOCE, autonomy, initiative and real-world impact are at the core of how we work. Every team member plays an active role in our growth, with the freedom to take ownership, make decisions and turn ideas into action.

To support our growing installer network in Sweden and Finland, we are looking for a Technical Service Engineer L1 to join our team at our Stockholm office.

You are the first technical point of contact for our installers and customers. You run our technical hotline and guide installers remotely through installation, commissioning and troubleshooting, so that every ATMOCE system gets up and running smoothly.

What you'll do

Manage the technical hotline and provide fast, reliable support to installers and customers
Create and follow up support tickets
Guide installers remotely during installation, commissioning and troubleshooting
Diagnose and solve issues related to PV systems, inverters, batteries, communication, cabling and alarm codes
Escalate complex cases to the right experts when needed
Help improve our service processes and customer satisfaction

What you bring

A technical or bachelor's degree in Electrical Engineering, Renewable Energy, Energy Systems or a related field
At least 2 years of experience in technical support, field service or renewable energy
Hands-on experience with PV systems, solar inverters and energy storage is a strong plus
A good understanding of PV cabling, electrical installations, commissioning, fault diagnosis and alarm analysis
Strong analytical and problem-solving skills
Excellent communication skills and a genuine customer-service mindset
Fluent Finnish, Swedish and English. Other languages are a plus.

What we offer