Operations Manager

Kintec Global Recruitment; Solna kommun; Hybrid; SEK 344,000 - 579,000; Part time

Job summary

Kintec Global Recruitment is seeking an operations-focused professional to oversee the Battery Flex portfolio from our Solna office, ensuring accurate bookings, scheduling, and delivery of flexibility services. The role involves close collaboration with technical teams, customers, and suppliers to maintain performance and value.

Responsibilities include incident coordination, performance tracking, reporting, and continuous improvement across operational processes and tools in a hybrid work

Qualifications

• Experience in the operational management of energy systems or similar technically complex environments.
• Strong ability to coordinate several stakeholders and workstreams simultaneously.
• Analytical and structured approach to operational follow-up and problem-solving.
• Experience leading incident management and root-cause analysis.
• Strong written and spoken communication in Swedish and English.

Responsibilities

• Oversee the day-to-day operation of the Battery Flex portfolio, ensuring bookings, scheduling, and delivery of flexibility services.
• Monitor the technical and operational performance of connected battery assets and coordinate action when issues arise.
• Coordinate with technology, business operations and customers while supporting project management tasks.
• Identify, coordinate, and follow up alarms, incidents, and operational disruptions; perform root-cause analysis.
• Act as the operations contact for customers and asset owners; manage maintenance, outages, and updates in systems.

Skills

Operational management

Stakeholder coordination

Analytical thinking

Project follow-up

Swedish/English communication

Education

Relevant academic or vocational education

Tools

SCADA

IoT platforms

Monitoring systems

Job description

Contract Type: Part-time, Fixed-term

Role Objective and Success Criteria

• Oversee the day-to-day operation of the Battery Flex portfolio, ensuring flexibility services are booked, scheduled, and delivered correctly.
• Monitor the technical and operational performance of connected battery assets and coordinate action when delivery, availability, or customer value is at risk.
• Work across technology, business operations, and customer relationships while supporting the project manager with planning, follow-up, and project administration.

Key Responsibilities

Operational Monitoring and Delivery Assurance

• Ensure the Battery Flex portfolio delivers according to plan, including accurate bookings, scheduling, and delivery of flexibility services.
• Track the technical and operational status of battery assets.
• Verify that systems, processes, and market integrations operate as expected.
• Monitor delivery capability, availability, and operational key performance indicators.

Incident and Deviation Management

• Identify, coordinate, and follow up alarms, incidents, and operational disruptions.
• Assess the effect of incidents on market delivery and customer value.
• Lead and coordinate troubleshooting across customers, technical teams, IT, and business functions.
• Ensure that incidents are documented and that root-cause analysis and lessons learned are completed.

Customer and Supplier Coordination

• Act as the operational point of contact for customers, asset owners, and internal functions.
• Coordinate maintenance and outages, including planned and unplanned unavailability and the return of assets to the market.
• Keep customer information, contact routes, and operational agreements current and accurately reflected in operational systems.
• Manage suppliers, monitor deliveries, and follow up agreed actions.

Reporting and Performance Follow Up

• Maintain operational logs and supporting documentation.
• Support reporting and invoicing activities involving relevant business functions and customers.
• Contribute to the review of technical and financial performance.

Project Support and Continuous Improvement

• Support the project manager with planning, project follow-up, resource coordination, meeting minutes, and project documentation.
• Apply archiving and documentation rules and assist with project plans, time tracking, and cost follow-up.
• Use project follow-up systems to maintain clear and current delivery information.
• Identify improvements to operational processes and tools and provide an operational perspective to development initiatives.
• Define and prioritise improvement needs for the Battery Flex platform.
• Ensure that operational experience leads to practical improvements in working methods.

Requirements

• Experience in the operational management of energy systems, flexibility resources, or another technically complex environment.
• Strong ability to coordinate several stakeholders and workstreams simultaneously.
• Analytical and structured approach to operational follow-up and problem-solving.
• Experience leading incident management and root-cause analysis.
• Comfortable working between technical teams, business functions, and customer relationships.
• Good experience with project follow-up systems and structured project documentation.
• Strong written and spoken communication skills in Swedish and English.

Advantageous Experience

• Experience with ancillary service markets, including FCR, mFRR, or FFR.
• Experience with energy storage or battery systems.
• Operational management experience involving digital services.
• Experience with SCADA, IoT, or monitoring systems.
• Experience working with the Swedish electricity market.

Education and Training

• Relevant academic or vocational education.

Working Conditions

• Hybrid working arrangement based from the Solna office in Stockholm.
• Candidates must be based in the Stockholm area and able to work from the Solna office as required.