PV Systems Support Engineer L1 – Sweden & Finland
Atmoce
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Benefits offered by this job
Job summary
ATMOCE seeks a Technical Service Engineer L1 for Sweden & Finland to join the Stockholm office and support the installer network. You will run the technical hotline, guide installers remotely through installation, commissioning and troubleshooting, and ensure optimal system performance.
You should have a technical degree with at least 2 years in technical support or field service, hands-on PV system experience, and fluent Finnish, Swedish and English.
Qualifications
- Technical or bachelor’s degree in Electrical Engineering, Renewable Energy, Energy Systems or related field.
- At least 2 years of experience in technical support, field service or renewable energy.
- Hands-on experience with PV systems, solar inverters and energy storage is a strong plus.
Responsibilities
- Manage the technical hotline and provide fast, reliable support to installers and customers.
- Create and follow up support tickets.
- Guide installers remotely during installation, commissioning and troubleshooting.
- Diagnose and solve issues related to PV systems, inverters, batteries, communication, cabling and alarm codes.
- Escalate complex cases to the right experts when needed.
- Help improve our service processes and customer satisfaction.
Skills
Education
Tools
Job description
ATMOCE seeks a Technical Service Engineer L1 for Sweden & Finland to join the Stockholm office and support the installer network. You will run the technical hotline, guide installers remotely through installation, commissioning and troubleshooting, and ensure optimal system performance.
You should have a technical degree with at least 2 years in technical support or field service, hands-on PV system experience, and fluent Finnish, Swedish and English.
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