Swedish-Speaking iGaming Support Pro in Malta

Next Job Abroad; Göteborgs kommun; Hybrid; SEK 264,000 - 353,000; Full time

Benefits offered by this job

Relocation package

Hybrid work setup

Private international health insurance

Wellbeing allowance

Home office setup bonus

Regular team events

Breakfast and lunch provided

Job summary

A leading iGaming company is seeking a Customer Experience professional in Göteborg, Sweden, to assist Swedish players with inquiries and support across various platforms. The role involves hands-on problem-solving and working within a dynamic team. Candidates must be fluent in Swedish, possess strong communication skills, and enjoy a fast-paced environment. This position offers a relocation package, remote work flexibility, and investment in career growth opportunities.

Qualifications

• Must be fluent in Swedish.
• Social and curious with strong communication skills.
• Open to shift work and thrives in fast-paced environments.

Responsibilities

• Assist customers via phone, chat, and email.
• Resolve cases fully without forwarding.
• Approve withdrawals and perform KYC checks.
• Conduct daily security checks.
• Provide insights for process improvement.

Skills

Fluent in Swedish

Confident communication

Interest in sports/casino

Ability to multitask

Job description

A leading iGaming company is seeking a Customer Experience professional in Göteborg, Sweden, to assist Swedish players with inquiries and support across various platforms. The role involves hands-on problem-solving and working within a dynamic team. Candidates must be fluent in Swedish, possess strong communication skills, and enjoy a fast-paced environment. This position offers a relocation package, remote work flexibility, and investment in career growth opportunities.