Swedish-Speaking Customer Support Specialist — Malta

Next Job Abroad; Malmö kommun; Hybrid; SEK 270,504 - 378,705; Full time

Benefits offered by this job

Relocation package

Hybrid work setup

Private international health insurance

Wellbeing allowance

Home office setup bonus

Regular team events

Job summary

A recruitment agency is offering an exciting opportunity for a Customer Experience role in Sports & Casino based in Malta. The position requires fluency in Swedish and involves assisting customers through various channels, resolving issues fully, and reaching KPIs. You will benefit from a relocation package, hybrid working setup, private health insurance, and ample opportunities for career growth. This position is ideal for someone seeking an adventurous lifestyle change in a vibrant expat community.

Qualifications

• Fluent in Swedish required.
• Confident and social communication skills needed.
• Interest in sports or casino relevant for the role.

Responsibilities

• Assist customers via phone, chat, and email.
• Solve customer cases completely.
• Approve withdrawals and manage KYC processes.
• Perform daily security checks.
• Identify trends and share insights.
• Collaborate with internal teams to enhance service.

Skills

Fluent in Swedish

Communication skills

Interest in sports/casino

Multitasking

Job description

A recruitment agency is offering an exciting opportunity for a Customer Experience role in Sports & Casino based in Malta. The position requires fluency in Swedish and involves assisting customers through various channels, resolving issues fully, and reaching KPIs. You will benefit from a relocation package, hybrid working setup, private health insurance, and ample opportunities for career growth. This position is ideal for someone seeking an adventurous lifestyle change in a vibrant expat community.