Swedish-Speaking Customer Support Specialist — Malta

Next Job Abroad; Stockholms kommun; Hybrid; SEK 324,605 - 486,907; Full time

Benefits offered by this job

Relocation package

Hybrid work setup

Private international health insurance

Wellbeing allowance

Home office setup bonus

Regular team events

Job summary

A recruitment agency is seeking a Customer Experience representative in Malta to assist Swedish players with inquiries and support via phone, chat, and email. Responsibilities include problem-solving, KYC checks, and collaborating with teams to enhance processes. The ideal candidate is fluent in Swedish, confident, and curious about sports or casino. The role offers a flexible hybrid work setup, a relocation package, private health insurance, and a vibrant social community.

Qualifications

• Fluency in Swedish is essential.
• Strong communication skills, both written and verbal.
• Interest in sports and casino environments.

Responsibilities

• Assist customers via phone, chat, and email.
• Resolve customer issues without forwarding cases.
• Approve withdrawals and conduct KYC checks.
• Perform daily security checks and share process improvements.

Skills

Fluent in Swedish

Confident communication

Curiosity

Multitasking

Job description

A recruitment agency is seeking a Customer Experience representative in Malta to assist Swedish players with inquiries and support via phone, chat, and email. Responsibilities include problem-solving, KYC checks, and collaborating with teams to enhance processes. The ideal candidate is fluent in Swedish, confident, and curious about sports or casino. The role offers a flexible hybrid work setup, a relocation package, private health insurance, and a vibrant social community.