Swedish-Speaking Customer Success Manager

Jobtailor; Stockholms kommun; On-site; SEK 420,000 - 540,000; Full time

Job summary

Jobtailor is seeking a Customer Success Manager in Sweden to drive client adoption, demonstrate value, and ensure lasting success for our ecommerce clients.

In this role you will manage relationships, coordinate with internal teams to exceed expectations, and advocate for clients' needs. Fluency in Swedish and English is required, with additional languages a plus. 3+ years in a CS or ecommerce/marketing role is preferred.

Qualifications

• 3+ years of experience as a Customer Success Manager or in an ecommerce/marketing-related role.

Responsibilities

• Drive product adoption and demonstrate value for clients
• Manage client relationships and ensure customer satisfaction
• Collaborate with internal teams to exceed client expectations

Skills

Swedish language fluency

English language fluency

Job description

Responsibilities

• Drive product adoption and demonstrate value for clients


• Manage client relationships and ensure customer satisfaction


• Collaborate with internal teams to exceed client expectations

Qualifications

• 3+ years of experience as a Customer Success Manager or with an e-commerce/marketing-related job


• Fluency in Swedish and English, with any additional language proficiency a plus


• Strong work ethic, high energy level, and confidence in decision-making

Soft Skills

• client relationship management


• customer satisfaction


• collaboration


• decision-making


• strong work ethic


• high energy level