Strategic Account Director — Growth & Expansion (Remote)

Keyfactor; Stockholms kommun; Hybrid; SEK 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Second Fridays

Parental Leave

Generous time off

Wellbeing resources

Volunteer days

Job summary

Keyfactor seeks a Strategic Account Director to drive revenue growth within existing customer bases, focusing on upsell and cross-sell opportunities and deepening customer relationships. You will collaborate with internal teams to deliver tailored solutions that meet client needs, expanding accounts and maximizing lifetime value.

Ideal candidates will manage expansion deals, lead negotiations, and monitor pipelines while staying ahead of industry trends to maintain a competitive edge.

Qualifications

• Bachelor’s degree in Business Administration, Technology, or equivalent experience.
• Comprehensive understanding of the IT Security landscape and emerging trends.
• Expertise in risk management and security compliance frameworks.
• Knowledge of advanced technologies and their implications for the IT Security sector.
• Exceptional ability to develop and execute high-level strategic plans that drive growth.
• Expertise in the IT Security industry with an emphasis on market trends and dynamics.
• Strong indirect leadership skills to inspire and guide teams.

Responsibilities

• Proactively identify upsell and cross-sell opportunities by understanding customer needs and aligning products/services.
• Maintain strong relationships with key stakeholders within existing accounts to foster trust and retention.
• Create strategic account plans to drive revenue growth within assigned accounts, including expansion and renewal goals.
• Collaborate with product, marketing, and customer success to develop customized solutions for expansion deals.
• Monitor account performance and expansion pipeline, report on forecasts and account health.
• Lead contract negotiations for upsell/cross-sell deals aligning customer and company goals.
• Escalate issues and ensure swift resolution to minimize churn risk.
• Stay informed about industry trends to offer informed recommendations and competitive edge within accounts.

Skills

Bachelor's degree

IT security knowledge

Risk management

Security compliance

Tech trends in IT security

Strategic planning

Leadership

Mentoring

Problem solving

Education

Bachelor’s degree in Business Administration, Technology, or equivalent experience

Tools

Job description

Keyfactor seeks a Strategic Account Director to drive revenue growth within existing customer bases, focusing on upsell and cross-sell opportunities and deepening customer relationships. You will collaborate with internal teams to deliver tailored solutions that meet client needs, expanding accounts and maximizing lifetime value.

Ideal candidates will manage expansion deals, lead negotiations, and monitor pipelines while staying ahead of industry trends to maintain a competitive edge.