Solutions Engineer

Mentimeter AB (publ); Stockholms kommun; On-site; SEK 900,000 - 1,300,000; Full time

Benefits offered by this job

Close-knit team

Sales enablement tools

Job summary

Mentimeter is seeking a Sales Engineer for Strategic Accounts in EMEA to unite customer-facing and technical expertise. You will partner with Strategic Key Account Managers, own the technical dimension of enterprise deals, and guide customers through security reviews, onboarding, and integrations.

You will sit with senior IT and security stakeholders, translate requirements into practical solutions, and help shape how we scale Sales Engineering without a predefined playbook.

Qualifications

• 2+ years in a customer-facing technical role at a SaaS company such as Solutions Consulting, Pre-sales or Implementation Consulting.
• Ability to converse credibly with IT/security teams and executives; understand enterprise IT environments and decision processes.
• Commercial mindset with awareness of how technical decisions affect account health, expansion and retention.
• Thrives in a fast-paced sales environment and is highly self-directed.

Responsibilities

• Partner with Strategic Key Account Managers to own the technical dimension of complex enterprise deals.
• Lead onboarding and setup for key customers (SSO, domains, workspace architecture, integrations).
• Engage with senior IT and security stakeholders to translate requirements into workable solutions.
• Identify and resolve blockers to adoption, expansion or renewal before they slow progress.
• Educate the broader sales org by documenting patterns and coaching colleagues.
• Provide structured input to the Product roadmap based on customer challenges.

Skills

Customer-facing

SaaS

Sales mindset

Self-directed

Tools

Salesforce

Notion

Mixpanel

Looker

Claude

NotebookLM

PlanHat

Braze

Job description

Some people are technical but wish they were closer to the commercial side. Others are great in sales environments but struggle when the conversation gets technical. The person we are looking for is neither - you’re genuinely at home in both worlds.

That's who we're looking for.

You'll be joining Mentimeter's Strategic Accounts team - a sales team working with our most complex, high-value enterprise customers. You'll sit alongside Key Account Managers and Customer Success Managers, acting as their technical partner in deals, renewals, and expansions. When an enterprise IT team needs convincing, when a security review is holding up a contract, or when a customer's technical setup isn't working for them - that's when you step in.

You'll be the first person in this role across EMEA, which means you'll have real scope to shape how we do Sales Engineering in Strategic Accounts. There's no predefined playbook. If you need one, this probably isn't the right role. But if you're energised by building something from scratch, it's a rare opportunity.

Responsibilities

• Partner with Strategic Key Account Managers in enterprise deals - owning the technical dimension of commercial conversations and helping move things forward when security, IT, or procurement are in the room
• Lead enterprise onboarding and setup for our most important customers: SSO, SCIM, domain control, workspace architecture, and integrations
• Engage directly with senior IT and security stakeholders, earning their confidence and translating their requirements into workable solutions
• Spot and resolve the technical blockers that slow down adoption, expansion, or renewal - before they become a problem
• Help the account team understand the commercial implications of technical decisions, not just the technical ones
• Feed patterns and recurring challenges back to our Product department in a structured way that actually influences the roadmap
• Raise the technical floor of the wider sales organisation through documentation and informal coaching

Qualifications

• You've spent 2+ years in a customer-facing technical role at a SaaS company - Solutions Consulting, Pre-sales, Implementation Consulting, or similar
• You understand enterprise IT environments well enough to hold a credible conversation: identity providers, SSO, SCIM, security reviews, and how large organisations actually make decisions
• You have a commercial mindset - you understand that how Mentimeter is set up has direct implications for account health, expansion, and retention, and you think in those terms
• You thrive in a sales environment. You enjoy the pace, the commercial focus, and being a part of retaining and growing deals
• You're highly self-directed. You don't need a manager to tell you what to do next - you read the situation and act
• You communicate clearly across audiences: technically credible with IT teams, business-relevant with executives, collaborative with your sales colleagues
• Professional-level English is a must; additional languages are a bonus

Not a match

• Not a technical support or ticket-handling function
• Not responsible for driving adoption or usage (owned by Customer Success)
• Not responsible for commercial negotiations or account ownership (owned by Key Account Managers)

Resources and benefits

• A close-knit Strategic Accounts team of KAMs and CSMs who will rely on you as a genuine partner
• Sales Operations, Sales Enablement, and Business Development support
• A strong toolstack: Salesforce, Notion, Mixpanel, Looker, Claude, NotebookLM, PlanHat, Braze, and more