ServiceNow Senior Solution Implementer

SmartRecruiters, Inc.; Göteborgs kommun; Hybrid; SEK 700,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Wellness grant

Modern offices

Social events

Job summary

Swedish ServiceNow Partner in Sweden seeks a senior ServiceNow specialist to join as a key player in implementation and post-implementation projects. You will collaborate with Solution Architects and Business Analysts to deliver robust solutions, while maintaining health, scalability, and upgrade readiness of the platform.

As a senior team member, you will manage workload, drive projects forward, and mentor more junior colleagues.

Qualifications

• Senior team member with ability to manage workload and drive projects.
• Client-focused with strong collaboration and workshop outcomes.
• Fluency in Swedish and English required.

Responsibilities

• Serve as integral member of both implementation and post-implementation teams.
• Collaborate with Solution Architects and Business Analysts to ensure seamless project execution.
• Protect health, scalability, and technical debt of the ServiceNow instance.
• Work with the latest features in the ServiceNow platform and develop expertise.
• Guide junior implementers by conducting code reviews and enforcing best practices.

Job description

We're an award-winning ServiceNow partner. We're the experts in transforming businesses and shaping the future of our customers' Service Management journeys. Join us and collaborate with top minds, enable the groundbreaking solutions offered on the platform, and make a real difference for our clients. Enjoy extensive professional development and ServiceNow-inspired culture. If you're passionate about improving our customers' working life, this is where you want to be.

With 15 years of experience in the ServiceNow platform under our belt, offices in 3 cities and more than 30 experts in Sweden and almost 1000 across the EMEA region, we have deployed numerous ServiceNow solutions. With our tool expertise we co-create sustainable value with our customers on their Service Management and ServiceNow journey.

Day-to-day life

• Serve as an integral member of both implementation and post-implementation teams, contributing significantly to project success.
• Collaborate effectively with other team members, Solution Architects and Business Analysts, to ensure seamless project execution.
• Work actively to protect the health, scalability, and "technical debt" management of the instance.
• Work with the latest features in the ServiceNow platform and continue to develop your expertise
• Guide more junior implementers by e.g. conducting code reviews and enforcing best practices to ensure the platform remains upgradeable.

You're passionate about the ServiceNow platform and what it has to offer and love to learn and explore its ever-evolving possibilities. As a senior team member, you're a self-starter who can manage your workload and drive projects forward, while enjoying the collaborative energy of our team. You're client-focused, able to understand their needs, taking on the solution designs based on workshop outcomes and customer collaboration.

Fluency in Swedish and English is required.

Why Join Us?

• Innovative Impact: Work on the forefront of the technology at a globally recognized leader in ServiceNow solutions.
• Direct ServiceNow partner Connection: Collaborate closely with ServiceNow experts, shaping the future of the platform and its AI capabilities.
• Unleash Your Expertise: Thrive in a fast-paced environment where sharing knowledge and success is paramount.
• End-to-End Impact: Drive complete business transformations, from strategy to implementation and beyond.
• Accelerate Your Career:
  • Work at the forefront of technology with a globally recognized ServiceNow Elite Partner.
  • Grow within an inspiring culture, gaining specialisations and certifications.

We do plenty of activities, like meet-ups, hackathons, and partnerships. Don’t lose any of them: follow us on LinkedIn

• Encouragement and support for training and certifications.
• Challenging and rewarding assignments, many of which are end-to-end.
• Benefit from a hybrid work model, with flexible working hours and location to support your work-life balance.
• An international, diverse, and inclusive team.
• A human-centric and value-based company culture.
• Invest in your well-being with a wellness grant for sports activities (5,000 SEK/year).
• Modern offices in central locations in Stockholm, Gothenburg and Helsingborg.
• Full provision of work tools.
• A variety of social events.

Our culture is based on continuous learning and career development, supported by a genuine, inclusive, and collaborative team and company spirit.