Solution Consultant - ServiceNow in Stockholm

Sofigate Oy; Stockholms kommun; On-site; Full time

Job description

At Sofigate, we help organizations transform business and technology together. We believe the future of Business Technology is built on platform excellence, AI innovation, and strong stakeholder engagement. With over 800 professionals across the Nordics, we help our clients transform their businesses end-to-end.

We are looking for an experienced ServiceNow Solution Consultant to join our Platforms business stream. You’ll play a key role in helping our customers succeed in their digital transformation journeys – combining platform expertise, business understanding, and a passion for AI-driven innovation.

Your role

• Collaborate with customers to design and implement solutions that drive measurable business value.
• Translate business goals into technical requirements and deliver scalable ServiceNow solutions.
• Work across the full lifecycle of platform delivery – from design and configuration to rollout and adoption.
• Apply modern ways of working, including Agile, DevOps, and proof-of-concept approaches.
• Support customer success through advisory, solution optimisation, and continuous improvement.
• Stay ahead of platform advancements, AI-enabled features, and regulatory developments to ensure customers get the most out of their investments.

What you bring

• A few years of experience working with ServiceNow and potentially other cloud-based solutions.
• ServiceNow mainland certs is considered a strong plus.
• Strong understanding of platform architecture, configuration, and integration concepts.
• Ability to translate business needs into platform-driven solutions and communicate effectively with both technical and business stakeholders.
• Experience with Agile methodologies, DevOps models, and proof-of-concept approaches.
• Hands-on experience with AI concepts, such as:
• Generative AI and AI agents for workflow automation and decision support.
• Identifying AI use cases and integrating AI services into platforms.
• Familiarity with tools like Azure AI, OpenAI APIs, or ServiceNow AI modules.
• Passion for technology and innovation, and curiosity for how AI and automation reshape modern organisations.
• Educational background with at least a BSc. in relevant fields (IT, Management, Engineering or similar).
• Fluency in both Swedish and English is required.

Why Sofigate

• Continuous learning and funded certifications relevant for your field.
• A clear career development framework to support your growth as a Sofigator.
• Exposure to diverse industries and projects, building expertise across sectors.
• An international, vibrant, and fun culture with openness and flexibility.
• A healthy work-life balance, with wellbeing and inclusion at the core.
• A Nordic community built on collaboration, trust, and entrepreneurship, where your ideas shape the future.
• An inclusive environment where diverse perspectives and backgrounds are valued.