ServiceNow Solutions Architect -Stockholm

Sofigate; Stockholms kommun; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Sofigate in Stockholm is seeking an experienced ServiceNow Solution Architect to join our Platforms business stream. You will design scalable ServiceNow solutions and drive digital transformation for clients, delivering long-term business value.

You will lead architecture, collaborate with stakeholders, and translate complex challenges into technical outcomes. The role demands strong communication, Agile delivery experience, and a passion for business technology.

Qualifications

• 3+ years of ServiceNow or enterprise platform architecture experience.
• Hands-on ServiceNow experience, or strong technical background with intent to become a ServiceNow Architect.
• Ability to translate business challenges into technical solutions that create measurable value.
• Experience with Agile methodologies and modern digital transformation delivery.
• Excellent communication and stakeholder management; capable of workshops with all levels.
• Fluency in Swedish and English; legally permitted to work in Sweden.

Responsibilities

• Collaborate with customers to understand business objectives and translate them into scalable ServiceNow solutions.
• Lead solution architecture and platform design, ensuring delivery follows best practices.
• Gather and refine business and technical requirements with customer stakeholders.
• Act as trusted advisor to future-proof the ServiceNow platform while evolving business needs.
• Work with project managers, developers, consultants, and customer teams across delivery lifecycle.
• Apply Agile methodologies and modern delivery approaches to demonstrate value early.
• Contribute to business development, knowledge sharing, and strengthening Sofigate's ServiceNow offering.

Skills

ServiceNow

Enterprise architecture

Agile methodologies

Stakeholder management

Workshop facilitation

Communication

Business-IT alignment

Thought leadership

Swedish & English

Tools

ServiceNow

Job description

ServiceNow Solution Architect

At Sofigate, we help organizations transform business and technology together. We believe the future of Business Technology is built on platform excellence, AI innovation, and strong stakeholder engagement. With over 800 professionals across the Nordics, we help our clients transform their businesses end-to-end.

We are now looking for an experienced ServiceNow Solution Architect to join our Platforms business stream in Stockholm. In this role, you will work as a trusted advisor, helping our customers design scalable platform solutions, drive digital transformation, and ensure long-term business value through ServiceNow.

Your role

As a ServiceNow Solution Architect, you will:

• Collaborate with customers to understand their business objectives and translate them into scalable ServiceNow solutions.
• Lead solution architecture and platform design, ensuring implementations follow proven best practices.
• Gather and refine business and technical requirements together with customer stakeholders.
• Act as a trusted advisor, helping customers future-proof their ServiceNow platform while supporting evolving business needs.
• Work closely with project managers, developers, consultants, and customer teams throughout the delivery lifecycle.
• Apply Agile methodologies, prototyping, and modern delivery approaches to demonstrate value early and continuously improve solutions.
• Contribute to business development, knowledge sharing, and strengthening Sofigate's ServiceNow offering.

What You Bring

• At least three years of experience working with ServiceNow or enterprise platform architecture.
• Hands-on experience with ServiceNow, or a strong technical background combined with the ambition to become a leading ServiceNow Architect.
• The ability to understand business challenges and translate them into technical solutions that create measurable business value.
• Experience working with Agile methodologies and modern ways of delivering digital transformation projects.
• Excellent communication and stakeholder management skills, with the ability to facilitate workshops and collaborate across all organizational levels.
• A passion for Business Technology and helping customers succeed through innovative platform solutions.
• An interest in contributing to Sofigate's continued growth through business development, thought leadership, and knowledge sharing.
• Please note that fluency in both Swedish and English is required.
• To be considered for the position, we expect you to be legally permitted to live and work in Sweden.

Why Sofigate

At Sofigate, we invest in your growth. We believe your career should evolve with technology and business needs. That's why we offer:

• Continuous learning and funded certifications relevant for your field.
• A clear career development framework to support your growth as a Sofigator.
• Exposure to diverse industries and projects, building expertise across sectors.
• An international, vibrant, and fun culture with openness and flexibility.
• A healthy work-life balance, with wellbeing and inclusion at the core.
• A Nordic community built on collaboration, trust, and entrepreneurship, where your ideas shape the future.
• An inclusive environment where diverse perspectives and backgrounds are valued.

About Sofigate

We are The Business Technology Company with the fastest time-to-value in the gen AI era. We achieve that by combining our transformation expertise with low/no-code platforms and generative AI. That's how we create sustainable customer value. In practice, that means helping our customers develop the interplay between business and technology: to design, build, and implement transformations and business-friendly technology solutions.

We are more than 800 top notch professionals with diverse backgrounds, working with customers from all sectors and various industries. We are a people business, and we believe it's our people's competence that counts.

We want you to add your skills into the mix. At Sofigate, you will find plenty of collective know-how to draw on, along with opportunities to learn and grow.

Our values Dare, Care and Grow are visible in our every day life - find out more about Sofigate and join us!