ServiceNow HRSD Architect: ITSM & Integrations

Tata Consultancy Services; Stockholms län; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Tata Consultancy Services is seeking a Human Resources Solutions Development Architect in Stockholm. You will lead End-to-End HRSD implementations, integrate with REST/SOAP/LDAPSSO, and leverage ServiceNow Flow Designer and Integration Hub to optimize HR workflows.

Strong communication, analytical skills and a track record in ITSM and ITIL processes are essential. Relevant certifications and experience with ServiceNow are preferred.

Qualifications

• Strong communication, presentation and interpersonal skills.
• Strong analytical and problem-solving skills.

Responsibilities

• HRSD: End-to-end HRSD implementations with HR workflows, case management, and employee service centers.
• Integration expertise (REST, SOAP, LDAP, SSO) and tools (ServiceNow Integration Hub).
• Deep ServiceNow knowledge: Flow Designer, Integration Hub, Scoped Applications.
• ITSM: ITIL processes (Incident, Problem, Change) in ServiceNow.
• App Engine: Custom module implementations.
• Identify opportunities for process automation using ServiceNow features.

Skills

communication skills

analytical skills

Job description

Tata Consultancy Services is seeking a Human Resources Solutions Development Architect in Stockholm. You will lead End-to-End HRSD implementations, integrate with REST/SOAP/LDAPSSO, and leverage ServiceNow Flow Designer and Integration Hub to optimize HR workflows.

Strong communication, analytical skills and a track record in ITSM and ITIL processes are essential. Relevant certifications and experience with ServiceNow are preferred.