ServiceNow Solutions Architect — Lead Digital Platform

Sofigate; Stockholms kommun; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Sofigate in Stockholm is seeking an experienced ServiceNow Solution Architect to join our Platforms business stream. You will design scalable ServiceNow solutions and drive digital transformation for clients, delivering long-term business value.

You will lead architecture, collaborate with stakeholders, and translate complex challenges into technical outcomes. The role demands strong communication, Agile delivery experience, and a passion for business technology.

Qualifications

• 3+ years of ServiceNow or enterprise platform architecture experience.
• Hands-on ServiceNow experience, or strong technical background with intent to become a ServiceNow Architect.
• Ability to translate business challenges into technical solutions that create measurable value.
• Experience with Agile methodologies and modern digital transformation delivery.
• Excellent communication and stakeholder management; capable of workshops with all levels.
• Fluency in Swedish and English; legally permitted to work in Sweden.

Responsibilities

• Collaborate with customers to understand business objectives and translate them into scalable ServiceNow solutions.
• Lead solution architecture and platform design, ensuring delivery follows best practices.
• Gather and refine business and technical requirements with customer stakeholders.
• Act as trusted advisor to future-proof the ServiceNow platform while evolving business needs.
• Work with project managers, developers, consultants, and customer teams across delivery lifecycle.
• Apply Agile methodologies and modern delivery approaches to demonstrate value early.
• Contribute to business development, knowledge sharing, and strengthening Sofigate's ServiceNow offering.

Skills

ServiceNow

Enterprise architecture

Agile methodologies

Stakeholder management

Workshop facilitation

Communication

Business-IT alignment

Thought leadership

Swedish & English

Tools

ServiceNow

Job description

Sofigate in Stockholm is seeking an experienced ServiceNow Solution Architect to join our Platforms business stream. You will design scalable ServiceNow solutions and drive digital transformation for clients, delivering long-term business value.

You will lead architecture, collaborate with stakeholders, and translate complex challenges into technical outcomes. The role demands strong communication, Agile delivery experience, and a passion for business technology.