Service Engineer

Supermicro; Falu kommun; On-site; SEK 5,412,801 - 7,818,491; Full time

Benefits offered by this job

A competitive monthly salary

An extensive education and training offer within the Supermicro Academy

Collaboration with experienced colleagues

Various and challenging assignments

A 40-hour working week

A close team with a good working atmosphere

Job summary

Supermicro is seeking a 1st / 2nd line Datacenter System Engineer for our branch in the Netherlands, with responsibilities in supporting customers in Iceland.

You will trouble-shoot and resolve server-hardware problems while ensuring high customer satisfaction across diverse cultures. This role requires strong communication skills, problem-solving mindset, and the ability to work under pressure. A competitive salary and extensive training through the Supermicro Academy are offered in a collaborative team environment.

Qualifications

• Experience with 1st and 2nd line support.
• Experience in datacenters is an advantage.

Responsibilities

• Accept, register and resolve various server-hardware problems remotely and at customer sites.
• Troubleshoot, analyze problems, and maintain high customer satisfaction.

Skills

Excellent command of the English language

Good communication skills

Analytic and problem-solving mindset

Capability to work individually and under pressure

Quick learning ability

Education

Completed (senior) vocational education towards IT

Tools

Basic knowledge of Windows OS

Basic knowledge of Linux

Basic knowledge of system management

Job description

Job Summary

1st / 2nd line Datacenter System Engineer for our branch in the Netherlands (s‑Hertogenbosch), supporting customers in Iceland. This role expands our current service department team to meet the needs of large international customers.

Essential Duties and Responsibilities

As a Datacenter System Engineer you will accept, register and resolve various server‑hardware problems both remotely and at customer sites. Your responsibilities include troubleshooting, problem analysis, and maintaining high customer satisfaction across diverse cultures and nationalities. You will be expected to travel occasionally to serve clients.

Qualifications

• A completed (senior) vocational education towards IT or a comparable level obtained through experience.
• Excellent command of the English language.
• Experience with 1st and 2nd line support.
• Experience in datacenters is an advantage.
• Good communication skills.
• Analytic and problem‑solving mindset.
• Quick learning ability.
• Capability to work individually and under pressure.
• Basic knowledge of Windows OS/Linux.
• Basic knowledge of system management (networks, servers, databases).
• Professional appearance and representation.

What we have to offer you

• A competitive monthly salary.
• An extensive education and training offer within the Supermicro Academy.
• Collaboration with experienced colleagues.
• Various and challenging assignments.
• A 40‑hour working week.
• A close team with a good working atmosphere.

We appreciate your interest. Please send a resume and motivation or contact our account manager/recruiter directly.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.