Senior Logistics Operations Specialist

Delivery Hero; Stockholms län; On-site; SEK 600,000 - 900,000; Full time

Job summary

foodora, part of the Delivery Hero Group, seeks a highly analytical Senior Specialist to drive analytics across Europe’s logistics operations. You will blend data insights with end-to-end market ownership to optimize rider staffing and earnings strategies, delivering measurable improvements in efficiency.

You will partner with regional teams, lead product rollouts, and manage high-impact projects to enhance forecasting and overall logistics performance, enabling world-class delivery experiences.

Qualifications

• 3–4 years of experience in analytics or data-driven operations.
• Experience with rider/logistics or last-mile operations preferred.
• Proven ability to translate data into actionable strategies.
• Strong problem solving and ownership mindset.

Responsibilities

• Shape tactics with data by analyzing large datasets and creating visualizations.
• Drive rider operations performance in key markets.
• Partner with local and regional teams to implement best practices.
• Lead product rollouts for logistics features across regions.
• Deliver high-impact projects to optimize staffing and earnings structures.
• Improve forecasting accuracy to align rider supply with demand.

Skills

SQL

Data visualization

KPI definition

Stakeholder communication

Education

University degree in STEM or Economics

Tools

Looker

Tableau

Job description

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are seeking a highly analytical and strategic Senior Specialist to become a key driver of our logistics operations across the dynamic European region. This is a high-impact role where you will blend deep data analysis with end-to-end market ownership to solve complex operational challenges.

Your mission is to optimize rider staffing, refine rider earning strategies, and ultimately enhance logistics efficiency to ensure a world-class delivery experience. By acting as the bridge between data-driven insights and on-the-ground execution, you will help build scalable, effective logistics solutions that power our growth.

If you are passionate about using data to make a tangible impact, this role is for you.

Key Responsibilities

• Shape Tactics with Data: Dive deep into large, complex datasets to uncover actionable insights, creating compelling data visualizations and strategic recommendations that guide our regional logistics strategy.

• Drive Market Performance: Take full ownership of rider operations performance in key EU markets, proactively identifying trends, diagnosing issues, and implementing data-backed solutions for improvement.

• Collaborate for Impact: Act as a strategic partner to both local and regional logistics teams, working closely to drive performance improvements and roll out best practices.

• Lead Product Rollouts: Spearhead the operational launch of new logistics products and features in your markets, ensuring seamless execution and alignment with our central product teams.

• Deliver Key Projects: Support and manage high-impact regional projects focused on optimizing rider staffing models, earning structures, and overall logistics efficiency to improve operational outcomes.

• Enhance Forecasting Accuracy: Partner with growth marketing teams to analyze demand patterns and refine forecasting, ensuring our rider supply is perfectly aligned with customer needs, especially in high-demand zones.

• Minimum 3-4 years of experience preferably from high growth start-ups, tech companies, management consultancy or other dynamic role
• Must have: working experience with SQL and data visualization (using Looker, Tableau, or similar), including dashboard creation and KPI definition
• You earned a university degree in STEM or economics
• You possess a hands‑on mentality and logical thinking skills
• You are a high performer capable of creating impact through data driven decisions
• You are highly motivated and communicative, independent and pragmatic in handling business challenges in a fast‑paced environment
• You are highly curious and happy to question the status quo
• You possess excellent English communication skills, both written and spoken
• A plus if familiar with modern productivity tools and use of AI/GPT assistants to improve efficiency
• Most importantly you evidence traits of ownership, accountability & strive to improve!