Sales Operations & Systems Specialist - Sweden

Zeekr Group; Stockholms kommun; Presencial; SEK 520.000 - 700.000; Jornada completa

Descripción de la vacante

Zeekr Sweden is recruiting a Sales Operations Specialist to ensure efficient and scalable sales operations across the Swedish market. You will act as the operational link between dealers, local stakeholders and HQ, driving process improvements, CRM/BPM system optimizations and dealer onboarding readiness.

You will support sales tools implementation, administer dealer incentive programs and collaborate across Sales, Finance, Operations and HQ to boost performance and growth in a fast-paced,

Formación

• Bachelor's degree or equivalent work experience in a related field.
• Strong systems affinity with CRM and BPM.
• Analytical and structured problem-solving skills.
• Ability to build relationships across functions and with external partners.
• Proactive mindset with focus on continuous improvement and operational excellence.
• Fluency in Swedish and English.

Responsabilidades

• Sales Operations & Process Improvement: Support and improve Sales Operations processes and ways of working; identify gaps and drive improvements; ensure accurate execution across the organization.
• Systems & HQ IT: Be Sweden's SPOC towards HQ IT for Sales Operations systems; maintain knowledge of CRM, MSS Workbench and BPM; collect dealer and Swedish business requirements; drive system changes with HQ IT; coordinate testing and implementation.
• Dealer Operations & Readiness: Support dealer onboarding and operational readiness; provide system training to dealers; maintain direct contact and translate feedback into improvements.
• Dealer Incentives: Administer dealer incentive programs; ensure correct setup and follow-up of incentives; support dealers and internal stakeholders on incentive matters.
• Cross-functional Collaboration: Work with Sales, Sales Operations, Commercial Operations, Finance, Operations, dealers and HQ; drive cross-boundary improvements; ensure Swedish requirements are communicated to HQ.

Conocimientos

CRM systems affinity

Analytical thinking

Relationship building

Bilingual Swedish & English

Educación

Bachelor's degree in Business Administration, Economics, Engineering, Supply Chain, Automotive Management, or related field

Herramientas

CRM

MSS Workbench

BPM

Descripción del empleo

Zeekr Sweden is recruiting a Sales Operations Specialist to ensure efficient and scalable sales operations across the Swedish market. You will act as the operational link between dealers, local stakeholders and HQ, driving process improvements, CRM/BPM system optimizations and dealer onboarding readiness.

You will support sales tools implementation, administer dealer incentive programs and collaborate across Sales, Finance, Operations and HQ to boost performance and growth in a fast-paced,