Key Account Manager (AI-Native Startup Recruitment)

The Hub; Stockholms kommun; On-site; SEK 446,400 - 669,600; Full time

Benefits offered by this job

MacBook provided

AI tools for recruitment

Flexible Nordic work across Nordics

Job summary

The Hub, Stockholm-based, is reshaping Nordic startup recruitment with AI-native workflows. This role focuses on winning customers, managing relationships, and delivering on promises, while guiding startups to hire fast and effectively.

You’ll combine sales, advisory, and AI-enabled execution to scale a portfolio of startups across the Nordics. You’ll be trusted to own accounts end-to-end, identify upsell opportunities, and collaborate with engineers to improve the platform.

Qualifications

• You’re a people person with empathy, energy and the ability to make a lasting impression.
• 2+ years of experience in B2B sales, account management, or customer success with demonstrable results.
• Client-centric mindset focused on outcomes and long-term accounts.
• AI-powered workflows and tools are part of your daily routine.
• Hands-on, proactive, structured, managing several accounts and priorities.
• Excellent English and at least one Nordic language.

Responsibilities

• Win your own customers: identify startups with urgent hires, reach out, meet, and close the deal with AI-assisted research.
• Out-care the industry by delivering warmth and a deep understanding of the client’s needs.
• Own and grow accounts as the single point of contact from first call to hire, planning future growth.
• Deliver what you sell: source and shortlist candidates with AI assisting the process.
• Scale with multiple accounts and a high-output pipeline using AI to carry workload.
• Be the trusted advisor: share learnings with engineers rebuilding the product and bring AI insights back to the team.

Skills

People person

B2B sales

Account management

Customer success

AI power user

English + Nordic languages

Job description

Are you an exceptional people person with a seller's instinct, someone who can win a founder's trust and a candidate's yes in the same afternoon? And are you past prompting, into building your own AI workflows? Then keep reading, because this might be the most meaningful sales-recruitment hybrid job you'll ever hold.

Almost one in four startup failures come down to not having the right people. Get them right and nearly anything is possible. Get them wrong and it can end a startup's journey altogether. That's the problem you'll be selling the solution to. You'll spot the Nordic startups facing a critical hire, both in our existing base and beyond it, bring them onto our service, stay with them until the right person signs, and then turn that first hire into a lifetime customer who defaults to us for every one after.

The Hub is the largest startup recruitment platform in the Nordics: 15,000 startups, nearly 100,000 jobs posted, 3 million applications, an estimated 50,000 hires facilitated, 850,000 candidate profiles, and 10,000 daily active users. Our mission is to help startups succeed by bridging them with the key people they need to thrive. Startups create a better future, but they need The Hub to take us there.

Where you come in

Traditional headhunting was never built for the fast-moving startup scene. So on top of the platform, we've delivered a light headhunting service designed specifically for startups since 2024, placing 200 key hires across 150+ Nordic startups along the way. When a startup can't wait for the right person to apply, we do far more than find them: we're the human in the loop, guiding their process with data and expertise, sourcing candidates, screening and processing every applicant, and even interviewing on demand. From day one, the service was designed to let a single recruiter deliver what would normally take ten.

Now our light headhunting service is heading into a new era. We recently closed a 10 MNOK angel round, backed by the founders behind Tise, Superside, Kahoot, Firi and many other prominent startups, and we're using it to rebuild the entire platform AI-native. We're hiring a CTO and an engineer in parallel with this role.

This is the service you'll own: winning the customers, owning the relationships, and delivering on the promise. We need someone who can excel with what we have today, sharpen the rebuild with what they learn on the front line, and reach a whole new level once the new platform lands under them.

First and foremost, this is a B2B sales and key account management role. Recruitment is the industry you'll work in, not a skill you need to arrive with. Experience from it is welcome, but it is not a requirement in any shape or form, and we'll teach you the craft. What we can't teach is what you bring: a genuine interest in people, the energy and charisma that leave a lasting impression, the instinct to win a customer and grow them, and AI woven so deeply into how you work that you handle a portfolio that used to take a whole team.

What you'll spend your time on

Win your own customers: Spot the startups facing a hire that can't wait, on The Hub and beyond, reach out, get the meeting, and close it. AI does your research and drafts your outreach; the call is yours, and that's where you shine.

Out-care the industry: Most recruiting firms feel transactional. Most outbound feels like spam. Ours shouldn't. The bar is: a founder talks to The Hub once and immediately feels like we understand their company better than recruiters they've worked with for years.

Own and grow your accounts: Be the founder's single point of contact from first call to signed hire: assessing hiring needs, guiding the process, handling the hard conversations. Then think like a key account manager: spot the next role before it's posted, find the upsell and the renewal, plan the account instead of reacting to it.

Deliver what you sell: Source, screen, and shortlist the candidates behind your accounts. We'll teach you what good hiring looks like; with AI carrying the heavy lifting, you'll deliver at a pace that surprises people who've done this for years.

Run at a scale that shouldn't be possible: Several accounts, several searches, and a pipeline of new customers, all at once. AI is how one person carries what used to be a team's workload.

Become the trusted advisor: Stay on top of how Nordic startups hire, feed what you learn to the engineers rebuilding our product, and bring the new AI tricks you find back to the team.

And underneath all the AI, this is a job about people at decisive moments in their lives. We believe founders and candidates deserve real warmth, real respect, and someone who cares how it turns out for them. We're hiring for that as seriously as anything else on this page.

What you'll need to thrive

• You're a people person, and it's not an act: empathic, energetic, humorous, driven by a genuine interest in others, and the kind of person who leaves a lasting impression on everyone you meet.
• You have 2+ years of experience from B2B sales, account management, or customer success with results to show for it, or you're earlier in your career with the drive and charisma that make it obvious you're built for it.
• You have a client-centric mindset: obsessed with outcomes, translating each client's hiring goals into the right next move and a long-term account plan.
• You're an AI power user: you live in AI tools daily for research, outreach, prep, and follow-up, and you can show us the workflows, prompts, and automations that make you faster than everyone around you.
• You're hands-on, proactive, and structured: several accounts and priorities at once without dropping the important ones, and without needing to be managed.
• You communicate exceptionally in English plus at least one Nordic language.

You're not a fit if

• You need a playbook and to be told what to do every day.
• You need to inherit a mature sales CRM to perform.
• You think AI is hype or doesn't belong in recruitment and sales.
• You're uncomfortable operating with ambiguity or intensity.

What you can expect from us

• A competitive base of SEK 40,000-60,000 per month plus uncapped commission. The more you close and place, the more you make.
• A brand-new MacBook and the AI tools you need.
• A flat team, real ownership early, and an open road as the service and the company scale.
• A unique standing in the Nordic startup ecosystem: our service has contributed to countless startup success stories, and every placement changes a company's odds and a person's life.
• Flexible work across the Nordics. Our current team is spread across Oslo and Copenhagen so you'd fittingly be our first on-the-ground employee in Stockholm.