Remote Travel Concierge | Flexible Hours & Perks

Kim Luxe Travel; Lunds kommun; Remote; SEK 320,000 - 420,000; Full time

Benefits offered by this job

Flexible schedule

Step-by-step training

Travel perks and industry rates

Supportive team environment

Job summary

A travel agency is looking for a Travel Customer Representative to assist clients throughout their travel journey. This remote role involves helping clients with travel questions, confirming reservations, and providing necessary information. Ideal candidates should have customer service experience, excellent communication skills, and a passion for travel. The position offers flexible scheduling, training, and opportunities for growth within the industry.

Qualifications

• Excellent communication skills and a friendly demeanor.
• Customer service experience in any industry is a plus.
• Organizational skills and attention to detail are essential.

Responsibilities

• Assist clients with travel questions and provide guidance.
• Help confirm reservations and review itineraries.
• Provide information about destinations and travel policies.
• Follow up with travelers to ensure preparation for departure.
• Escalate complex issues while maintaining client satisfaction.

Skills

Friendly communication

Customer service experience

Attention to detail

Organizational skills

Familiarity with online tools

Job description

A travel agency is looking for a Travel Customer Representative to assist clients throughout their travel journey. This remote role involves helping clients with travel questions, confirming reservations, and providing necessary information. Ideal candidates should have customer service experience, excellent communication skills, and a passion for travel. The position offers flexible scheduling, training, and opportunities for growth within the industry.