Remote Travel Concierge | Flexible Hours & Perks

Kim Luxe Travel; Stockholms kommun; Remote; SEK 290,000 - 424,000; Full time

Benefits offered by this job

Flexible schedule

Step-by-step training

Access to travel perks

Supportive team environment

Job summary

A travel services company is seeking a Travel Customer Representative to provide friendly support to clients from the initial inquiry until their return home. Responsibilities include assisting with travel questions, confirming reservations, and providing information on destinations. Candidates should possess customer service experience, be organized with attention to detail, and be comfortable using online tools. This is a remote position with flexible scheduling and opportunities for growth within the travel industry.

Qualifications

• Friendly and patient communicator who enjoys helping people.
• Experience in customer service preferred from any industry.
• Organized and dependable with good attention to detail.

Responsibilities

• Assist clients with general travel questions via email and phone.
• Confirm reservations, review itineraries, and support changes.
• Provide information about destinations and travel policies.
• Follow up with travelers to ensure preparation before departure.
• Escalate complex issues to the appropriate team.

Skills

Friendly communication

Customer service experience

Attention to detail

Familiarity with online tools

Interest in travel

Job description

A travel services company is seeking a Travel Customer Representative to provide friendly support to clients from the initial inquiry until their return home. Responsibilities include assisting with travel questions, confirming reservations, and providing information on destinations. Candidates should possess customer service experience, be organized with attention to detail, and be comfortable using online tools. This is a remote position with flexible scheduling and opportunities for growth within the travel industry.