Remote Luxury Travel Concierge | Flexible Scheduling

Prestige Travel Agency by Mich; Stockholms kommun; Remote; SEK 40,000 - 60,000; Full time

Benefits offered by this job

100% remote work environment

Flexible scheduling options

Opportunities for professional growth

Access to travel perks

Supportive team culture with training

Job summary

A luxury travel agency is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout their travel journeys. This remote, client-facing role requires excellent communication and organizational skills, with a strong focus on customer service. The ideal candidate will respond to inquiries, assist with bookings, and ensure client satisfaction before and after travel. This position offers flexible scheduling, travel perks, and opportunities for professional growth.

Qualifications

• Detail-oriented and service-driven with a passion for travel and hospitality.
• Ability to manage multiple client requests efficiently.

Responsibilities

• Respond to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings.
• Provide accurate information about destinations and travel requirements.
• Coordinate booking details and confirm itineraries.
• Follow up with clients to ensure a positive experience.
• Address client concerns with empathy.
• Maintain documentation and update booking systems.

Skills

Excellent verbal and written communication skills

Strong customer service background

Highly organized with strong attention to detail

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

A luxury travel agency is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout their travel journeys. This remote, client-facing role requires excellent communication and organizational skills, with a strong focus on customer service. The ideal candidate will respond to inquiries, assist with bookings, and ensure client satisfaction before and after travel. This position offers flexible scheduling, travel perks, and opportunities for professional growth.