Remote Customer Success Specialist (Contract) – Doc Review

Mercor; Göteborgs kommun; À distance; SEK 1 069 980 - 2 139 961; Plein temps

Résumé du poste

Mercor is seeking Customer Support / Success Professionals for a remote contract role. You will review domain-specific documents to ensure quality and collaborate with global teams asynchronously.

Ideal candidates have a Bachelor's degree, 2+ years of experience, and strong skills in Excel, PowerPoint and Word with sharp attention to detail and structured review abilities. Compensation ranges from $80 to $160 per hour.

Qualifications

• Bachelor's degree required.
• 2+ years of professional experience in a relevant domain.
• Proficient in Excel, PowerPoint and Word.
• Strong document analysis and review skills.
• Attention to detail and ability to follow structured guidelines.

Responsabilités

• Review and assess domain-specific documents to ensure quality, accuracy, and relevance.
• Provide structured feedback to improve document standards and service delivery.
• Collaborate with teams to enhance customer support and success strategies.
• Utilize strong analytical skills to contribute to high-impact evaluation projects.
• Work independently and asynchronously to meet project deadlines.

Connaissances

Attention to detail

Document analysis

Formation

Bachelor's degree

Outils

Microsoft Excel

PowerPoint

Word

Description du poste

Mercor is seeking Customer Support / Success Professionals for a remote contract role. You will review domain-specific documents to ensure quality and collaborate with global teams asynchronously.

Ideal candidates have a Bachelor's degree, 2+ years of experience, and strong skills in Excel, PowerPoint and Word with sharp attention to detail and structured review abilities. Compensation ranges from $80 to $160 per hour.