Remote Travel Consultant

Sawmilldcllc; Stockholms kommun; Remote; SEK 334,800 - 446,400; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development opportunities

Job summary

A travel consultancy company is seeking a Remote Travel Consultant to assist clients in planning their journeys from start to finish. In this role, you'll provide personalized support across various communication channels, handle bookings and updates, and resolve client concerns with care. The ideal candidate will have a background in customer service, a passion for travel, and excellent communication skills. This position offers the flexibility to work remotely and access to exclusive travel perks.

Qualifications

• Excellent communication skills to handle client inquiries.
• Prior experience in travel, tourism, or hospitality preferred.
• Ability to adapt quickly to new systems.

Responsibilities

• Engage with clients through email, phone, and messaging.
• Support travelers with bookings, modifications, and cancellations.
• Provide up-to-date information on travel destinations and requirements.

Skills

Strong written and verbal communication skills

Experience in customer service

Tech-savvy

Job description

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sawmill D&C LLC, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

Support travelers with booking updates, modifications, cancellations, and special requests.

Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

Follow up to confirm trip details and gather feedback post-travel.

Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks and access to industry-only discounts.

Professional development through ongoing training, mentorship, and team support.

Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

Strong written and verbal communication skills.

Experience in customer service—ideally in travel, tourism, or hospitality.

High attention to detail with strong organizational and follow-through habits.

Tech-savvy and quick to adapt to new systems and booking tools.

A genuine love for travel and helping others design unforgettable journeys.