Remote Travel Consultant

Sawmilldcllc; Göteborgs kommun; Remote; SEK 400,000 - 609,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

A travel consulting company is seeking a Remote Travel Consultant to support clients from trip planning to their safe return. Responsibilities include engaging with clients through various channels, providing booking assistance, and resolving concerns. Candidates should possess strong communication skills and have a passion for travel. The role offers fully remote flexibility, exclusive travel perks, and a nurturing community culture focused on memorable experiences.

Qualifications

• Experience in customer service ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.
• Quick to adapt to new systems and booking tools.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across various communication channels.
• Support travelers with booking updates and special requests.
• Provide accurate insights on destinations and travel documents.
• Follow up to confirm trip details post-travel.
• Resolve client concerns efficiently.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Tools

Booking systems

CRM software

Job description

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sawmill D&C LLC, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

Support travelers with booking updates, modifications, cancellations, and special requests.

Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

Follow up to confirm trip details and gather feedback post-travel.

Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks and access to industry-only discounts.

Professional development through ongoing training, mentorship, and team support.

Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

Strong written and verbal communication skills.

Experience in customer service—ideally in travel, tourism, or hospitality.

High attention to detail with strong organizational and follow-through habits.

Tech-savvy and quick to adapt to new systems and booking tools.

A genuine love for travel and helping others design unforgettable journeys.