Receptionist

Silver Resort; Arjeplogs kommun; On-site; SEK 260,000 - 320,000; Full time

Job summary

Silver Resort is seeking a receptionist to join the front office team at one of our hotels, either Silverhatten or Kraja. You will coordinate with colleagues across departments to ensure smooth daily operations and uphold Silver Resort’s standards.

You are service-minded, enjoy meeting new people, and thrive in a fast-paced environment. Previous hotel reception experience and fluency in English are required; knowledge of German, French, or Italian is a plus.

Qualifications

• Experience in guest service or similar roles.
• Fluent English; knowledge of German, French, or Italian is advantageous.

Responsibilities

• Assisting guests with check-in and check-out
• Providing guest service and information
• Handling complaints and problem-solving
• Cooperating with other departments
• Billing and administrative tasks

Skills

Fluent English

German language (advantage)

French language (advantage)

Italian language (advantage)

Guest service experience

Job description

As a receptionist, you will coordinate with colleagues across different departments and help ensure smooth daily operations in accordance with Silver Resort’s standards and guidelines.

You will be working at the front office of one of our hotels, Silverhatten or Kraja.

You are a service-minded and positive person who enjoys meeting new people and working in a fast-paced environment. You are comfortable handling multiple tasks simultaneously and naturally provide support to both guests and colleagues.

We believe you have previous experience in guest service or similar roles. You are fluent in English, and knowledge of German, French, or Italian is considered an advantage. Previous experience working in a hotel reception is also a strong merit.

Responsibilities

• Assisting guests with check-in and check-out
• Providing guest service and information
• Handling complaints and problem-solving
• Cooperating with other departments
• Billing and administrative tasks

Kompetenser

• Receptionsvana

Krav

• B