Receptionist

Arjeplog Hotel Silverhatten AB; Arjeplogs kommun; On-site; SEK 250,000 - 350,000; Full time

Job summary

Arjeplog Hotel Silverhatten AB in Sweden is seeking a friendly receptionist to coordinate with colleagues across departments and help ensure smooth daily operations in line with Silver Resort's standards. You will welcome guests, assist with check-in and check-out, provide information, and support billing and administrative tasks.

Fluency in English is required; knowledge of German, French, or Italian is an advantage. Strong communication and multitasking skills are essential.

Qualifications

• Experience in guest service or similar roles
• Fluency in English; knowledge of German, French, or Italian is an advantage
• Previous experience in hotel reception is a merit
• Strong communication and multitasking skills

Responsibilities

• Assist guests with check-in and check-out
• Provide guest service and information
• Handle complaints and problem-solving
• Cooperate with other departments
• Billing and administrative tasks

Skills

English fluency

Multitasking

Communication skills

Additional languages

Job description

Overview

As a receptionist, you will coordinate with colleagues across different departments and help ensure smooth daily operations in accordance with Silver Resort's standards and guidelines.

You will be working at the front office of one of our hotels, Silverhatten or Kraja.

You are service-minded and positive, enjoy meeting new people, and thrive in a fast-paced environment. You are comfortable handling multiple tasks simultaneously and naturally provide support to both guests and colleagues.

We believe you have previous experience in guest service or similar roles. You are fluent in English, and knowledge of German, French, or Italian is considered an advantage. Previous experience working in a hotel reception is also a strong merit.

Main responsibilities

• Assisting guests with check-in and check-out
• Providing guest service and information
• Handling complaints and problem-solving
• Cooperating with other departments
• Billing and administrative tasks

Qualifications

• Experience in guest service or similar roles
• Fluency in English; knowledge of German, French, or Italian is an advantage
• Previous experience in hotel reception is a merit
• Strong communication and multitasking skills