Program Director

Tata Consultancy Services; Göteborgs kommun; On-site; SEK 1,200,000 - 1,800,000; Full time

Job summary

Tata Consultancy Services Limited seeks a Senior Program Director to lead large-scale IT deliveries, SAP programs, and optimization initiatives across a multinational environment. You will align projects with strategic objectives and manage stakeholder engagement across global teams.

You will oversee end-to-end delivery, KPIs and budgets, coordinate communications to executives, and drive risk mitigation to ensure successful outcomes in complex programs.

Qualifications

• Proven experience as a Senior Program Director or Senior Project Director leading large-scale IT deliveries, SAP and optimization projects.
• Experience aligning complex IT projects with business objectives in a global or multinational company.

Responsibilities

• Lead and oversee end-to-end applications, infrastructure and SAP S/4HANA program and optimization projects, delivering value to the organization.
• Establish and maintain relationships with key stakeholders to secure involvement and commitment throughout the project.
• Align program goals with the company’s strategic objectives and work with senior executives to reflect needs in SAP implementations.
• Develop and execute comprehensive communication plans to inform and engage stakeholders across the organization.
• Oversee day-to-day IT Operation Deliveries to ensure KPIs, SLAs and customer satisfaction.
• Oversee SAP programs to ensure timely, scoped and budget-compliant delivery.
• Identify, manage and mitigate project risks and issues for successful outcomes.
• Track and report on program performance and ensure deliverables meet quality standards and business requirements.

Skills

English fluency

Leadership

Stakeholder management

Communication strategy

SAP systems

IT infrastructure

Project management tools

SAP software

Tools

SAP software

Project management tools

Job description

Tata consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose. We help companies across industries achieve their strategic goals and lead their digital transformation programs. With 600,000 experts globally and 18,000+ consultants working for leading Nordic Customers, we have a strong sense of purpose for the ecosystem around us – our employees, partners, customers and society.

Must have:

• Lead and oversee end-to-end applications, infrastructure and SAP S/4HANA program and optimization projects, ensuring they align with overall business objectives and deliver value to the organization.
• Establish and maintain strong relationships with key stakeholders across the business to secure their involvement and commitment throughout the project.

Business Alignment:

• Ensure that the program’s goals are closely aligned with the company’s strategic business objectives.
• Work closely with senior executives and business leaders to understand their needs and ensure these are reflected in the SAP implementation.
• Develop and execute comprehensive communication plans to keep all stakeholders informed and engaged.
• Ensure that project updates, milestones, and changes are effectively communicated across the organization.

Project Management:

• Oversee the day-to-day management of the IT Operation Deliveries to ensure KPIs, SLAs are being met, and customer is satisfied.
• Oversee the SAP program, ensuring that projects are delivered on time, within scope, and within budget.
• Identify, manage, and mitigate project risks and issues to ensure successful project outcomes.

Performance Monitoring:

• Track and report on program performance, providing regular updates to senior management.
• Ensure that all deliverables meet the required quality standards and business requirements.

Experience required:

• Proven experience as a Senior Program Director or Senior Project Director, with a strong track record of leading large-scale IT deliveries, SAP and optimization projects.
• Experience in aligning complex IT projects with business objectives in a global or multinational company.

Skills:

• Excellent English language skills, both written and spoken.
• Strong leadership and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Expertise in developing and executing communication strategies for large projects.
• Deep understanding of infrastructure, application, SAP systems and their implementation in large organizations and ways of working/delivery in global SI.

Technical Skills:

• Proficiency in project management tools and methodologies.
• Strong understanding of SAP software, particularly in implementation and optimization contexts.

Good to have:

• Strong SAP S/4 implementation Experience
• Knowledge in Manufacturing business