Process Developer: IT & Process Improvement (Flexible Hours)

SCANIA Aktiebolag; Södertälje kommun; On-site; SEK 650,000 - 900,000; Full time

Benefits offered by this job

Health centre access

Wellness allowance

Bonus

Flexible working hours

Company car leasing

Employee events

Commuting support Södertälje

Job summary

Scania Credit Group is seeking a Process Developer to ensure our business applications remain reliable and efficient. You will join the Process & IT team, blending operational support with project work to sustain critical systems and contribute to digital improvements.

You will report to the IT Manager and collaborate with IT, Finance, Credit Risk, Risk & Compliance, and external partners. The role offers varied daily activities, from troubleshooting and testing to driving process improvements

Qualifications

• Requires a relevant university degree or equivalent practical experience.
• 3+ years of experience in application support, service management, process development, or related IT/business systems role.
• Experience with incident management, change management, service requests, and user support.
• Experience in system implementations, enhancements, testing (UAT), or continuous improvement.
• Experience with user access management, IT controls, compliance, or audit activities.
• Experience in financing or financial services is highly preferred.
• Professional proficiency in English; Swedish is an advantage.
• Familiarity with Lean methodologies or the Scania Way is beneficial.
• Experience working in an international or cross-functional environment is an advantage.

Responsibilities

• Provide first- and second-line support for business applications and resolve incidents and service requests.
• Support and administer View21 and Microsoft Dynamics 365 CRM, including configuration and maintenance.
• Coordinate application configurations and support new products and initiatives.
• Lead and coordinate User Acceptance Testing (UAT) with business stakeholders.
• Manage user access and support IT audit activities related to access, change and incident management.
• Collaborate with business users and vendors to analyse requirements and implement improvements.
• Develop and maintain user guides, process documentation, and training materials.
• Identify opportunities to improve business processes and streamline workflows.
• Support onboarding and offboarding with provisioning and access management.
• Contribute to projects across Process & IT with a balance of operations and new capabilities.

Skills

English proficiency

Lean methodologies

Scania Way

Education

University degree or equivalent

Tools

View21

Microsoft Dynamics 365 CRM

Job description

Scania Credit Group is seeking a Process Developer to ensure our business applications remain reliable and efficient. You will join the Process & IT team, blending operational support with project work to sustain critical systems and contribute to digital improvements.

You will report to the IT Manager and collaborate with IT, Finance, Credit Risk, Risk & Compliance, and external partners. The role offers varied daily activities, from troubleshooting and testing to driving process improvements