Operations Lead, Office & Events (Stockholm)

Sodexo AB; Stockholms kommun; On-site; SEK 650,000 - 850,000; Full time

Job summary

Sodexo AB in Stockholm is seeking an Operations Manager to lead daily operations at a client site in central Stockholm, overseeing reception, office services, meetings and events, and catering. You will develop a dedicated team, ensure service excellence, and balance strategic oversight with hands‑on involvement.

You will manage budgets, procurement and supplier deliveries, maintain strong stakeholder relationships, and continuously improve workplace experience and service quality.

Qualifications

• Experience from service‑driven environments such as office services, hospitality, or hotels.
• Proven leadership experience with the ability to develop and motivate teams.
• Strong organizational skills with a structured and detail‑oriented approach.
• A hands‑on, solution‑oriented mindset with the ability to stay calm under pressure.
• Strong communication skills in both Swedish and English.
• Confident user of Microsoft Office and administrative systems.

Responsibilities

• Lead and oversee daily operations across reception, office services and catering.
• Develop and support team members including Lobby Hosts, Dayporters, and Event Manager.
• Ensure smooth planning and execution of meetings and events.
• Manage budgets, procurement, and supplier deliveries within F&B, office supplies, and equipment.
• Maintain strong relationships with client stakeholders, suppliers, and internal teams.
• Ensure routines, processes, and service standards are implemented and followed.
• Continuously improve workplace experience, efficiency, and service quality.

Job description

Sodexo AB in Stockholm is seeking an Operations Manager to lead daily operations at a client site in central Stockholm, overseeing reception, office services, meetings and events, and catering. You will develop a dedicated team, ensure service excellence, and balance strategic oversight with hands‑on involvement.

You will manage budgets, procurement and supplier deliveries, maintain strong stakeholder relationships, and continuously improve workplace experience and service quality.