Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included

Next Job Abroad; Stockholms kommun; Presencial; SEK 257.312 - 314.493; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive performance bonuses

Health care benefits

Fully paid training

Relocation package

Descripción de la vacante

A leading recruitment agency is seeking Nordic Speaking Customer Service Agents for a thriving role in the iGaming sector. Applicants must be fluent in a Nordic language and English, with a passion for customer service. This opportunity includes relocation assistance to Malta, competitive bonuses, and a supportive work environment, making it perfect for those looking to advance their career while enjoying life on a beautiful Mediterranean island.

Formación

• Fluency in a Nordic language and English is essential.
• Experience in customer service or a related field.
• Proficiency in customer service software.

Responsabilidades

• Assist customers in Nordic languages and English with inquiries.
• Troubleshoot customer issues effectively.
• Engage with customers through various channels.

Conocimientos

Nordic language fluency

Customer service experience

Interpersonal skills

Communication skills

Ability to work flexible hours

Descripción del empleo

Next Job Abroad is thrilled to present a fantastic opportunity for Nordic Speaking Customer Service Agents in the dynamic iGaming sector. Located in the vibrant atmosphere of Malta, this role invites you to become part of a fast-paced industry that combines entertainment and technology. If you are passionate about providing exceptional customer service and thrive in a multicultural environment, this position is perfect for you! Relocation assistance is provided to make your transition as seamless as possible.

Responsibilities

• Assist customers in Nordic languages and English with inquiries related to our iGaming products and services.
• Provide detailed information about games, promotions, and account management.
• Troubleshoot customer issues efficiently and effectively, ensuring a smooth gaming experience.
• Engage with customers through various channels, including email, chat, and phone.
• Collaborate with team members to enhance service quality and improve customer satisfaction.
• Document customer interactions and feedback to aid the continuous improvement of our offerings.
• Stay informed on the latest iGaming trends and updates to provide knowledgeable support.

• Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English is essential.
• Experience in customer service or a related field, preferably within the iGaming or entertainment industry.
• Strong interpersonal and communication skills, with the ability to connect with a diverse clientele.
• Proficiency in using customer service software and tools.
• Ability to work on a flexible schedule, including evenings and weekends.
• A positive, enthusiastic attitude and a passion for the gaming industry.
• Willingness to relocate to Malta and immerse yourself in a new cultural experience.

• Career growth opportunities in a renowned iGaming company.

• International & diverse work environment.
• Competitive performance bonuses.
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
• Hybrid working setup.
• Yearly salary €26.000 excluding bonuses.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work-Certified Company.
• Relocation package (reviewed case by case)
• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!