Norwegian Speaking - Content Moderation/Customer Service Agent in Malta

Next Job Abroad; Sweden; Híbrido; SEK 217.271 - 265.554; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth opportunities

Competitive performance bonuses

Health care benefits

Fully paid training

Relocation package

Descripción de la vacante

Next Job Abroad is seeking a Norwegian Speaking Content Moderation/Customer Service Agent for the vibrant iGaming industry in Malta. In this role, you'll leverage your language skills while moderating content and delivering exceptional service to our Norwegian-speaking clients.

Join a dynamic team, enjoy a rich cultural experience, and benefit from career growth opportunities, competitive bonuses, and a hybrid work setup. A yearly salary of €22,000 is offered, excluding bonuses, alongside health care benefits and a relocation package.

Formación

• Prior experience in content moderation or customer service is beneficial.
• Strong attention to detail and analytical skills.
• Ability to work efficiently in a fast-paced environment.

Responsabilidades

• Moderate user-generated content to ensure compliance with guidelines.
• Provide customer support via email, chat, and phone.
• Address and resolve customer inquiries effectively.

Conocimientos

Fluency in Norwegian

Strong command of English

Customer satisfaction focus

Attention to detail

Descripción del empleo

Join Next Job Abroad as a Norwegian Speaking Content Moderation/Customer Service Agent in the vibrant iGaming industry in Malta! This exciting position allows you to utilize your language skills and passion for ensuring a safe and engaging online environment for players. As part of our dedicated team, your role will encompass both content moderation and delivering excellent customer service to our Norwegian-speaking clientele.

In this role, you will review user-generated content, ensuring compliance with company policies while also assisting customers with their inquiries and concerns. If you have a keen eye for detail and a strong desire to provide top-notch service while working in a dynamic environment, we want to hear from you! Embrace the opportunity to live and work in beautiful Malta, where you'll enjoy a rich cultural experience.

Responsibilities

• Moderate user-generated content to ensure it meets community guidelines and legal standards
• Provide customer support via email, chat, and phone to Norwegian-speaking players
• Address and resolve customer inquiries and issues effectively and efficiently
• Collaborate with the team to ensure a safe and positive user experience
• Document and report moderation findings and customer interactions
• Participate in training and development programs to enhance moderation skills and product knowledge

Requirements

• Fluency in Norwegian and a strong command of English; additional languages are a plus
• Prior experience in content moderation or customer service is beneficial
• Strong attention to detail and analytical skills to assess user-generated content
• Excellent communication skills with a focus on customer satisfaction
• Ability to work efficiently in a fast-paced environment and handle multiple tasks
• Willingness to relocate to Malta and immerse yourself in a new culture
• A genuine interest in the content moderation industry is a significant advantage

Benefits

• Career growth opportunities in a renowned international company
• International & diverse work environment
• Competitive performance bonuses
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
• Hybrid work setup
• Yearly salary €22,000 excluding bonuses.
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (reviewed case by case)
• This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!