Swedish-speaking Customer Service Agent for iGaming company in Malta

Next Job Abroad; Uppsala kommun; Hybrid; SEK 231,000 - 329,000; Full time

Benefits offered by this job

Hybrid work

Paid training

Health insurance

Travel insurance

Dental insurance

Gym allowance

Social events

Career growth

Job summary

Next Job Abroad invites you to Malta to start an international career as a Swedish-speaking Customer Service Agent. You’ll help players via chat and email, solve problems, answer questions, and ensure every customer has a great experience.

We offer real training (soft skills, fraud awareness, gaming knowledge) so you can handle situations with confidence. Hybrid work, paid training, and health insurance are part of the package, with a lively, international team.

Qualifications

• Must be native Swedish speaker with good English.

Responsibilities

• Assist players via chat and email to resolve issues.
• Ensure every customer has a great experience.

Skills

Native Swedish

Good English

Customer service

Problem solving

Shift work

Job description

Ready for a new adventure? Move to Malta and kickstart your international career!

Sunshine, sea views, and endless social life. Malta is the perfect Island for young people looking to live abroad. Here you'll find an international community, weekend boat trips, beach parties, and colleagues from all over the world. And the best part? You can build your career while living your dream Island life.

The job

Join one of Malta's leading iGaming companies as a Swedish-speaking Customer Service Agent. You'll be helping players via chat and email, solving problems, answering questions, and making sure every customer has a great experience. No boring scripts, you'll get real training (including soft skills, fraud awareness, and gaming knowledge) so you can handle every situation with confidence. The company values initiative and positivity. It's not just about solving issues, but making players feel understood and appreciated.

Requirements

• Native Swedish speaker with good English
• Friendly, positive, and a problem-solver
• Ready to work shifts and enjoy a lively, international workplace
• Interested in gaming or already have experience in customer service

Benefits

• Competitive salary & performance bonus
• Hybrid work - work from home most of the time, with regular office days for team fun and coffee catch-ups
• Paid training - one month of hands-on guidance before you go live
• Private health insurance, travel insurance & dental insurance
• Wellbeing perks - gym allowance, massages, healthy lunches, and social events
• Career growth - develop your skills and move up in the company

If you are eager to move abroad, and want to work in a fun, social environment, Malta is waiting for you!