Nordic Inside Sales & Customer Support Specialist

Viking EMEA; Sollentuna kommun; On-site; SEK 320,000 - 420,000; Full time

Benefits offered by this job

Competitive compensation package

Work travel opportunities

Job summary

A well-established company in Sollentuna is seeking an experienced Customer Service Representative to join their Nordic team. This role involves providing exceptional customer service, processing orders in SAP, and supporting clients with product information. Candidates should have at least 3 years of experience in customer service, strong technical knowledge, and communicate fluently in Swedish and English. Enjoy a stable work environment with opportunities for travel and professional growth.

Qualifications

• 3+ years of experience in a commercial or customer service environment.
• Technical background or experience is advantageous.
• Excellent command of Swedish and English.

Responsibilities

• Provide customers with price, lead time, product information.
• Process and follow up on incoming orders.
• Liaise with suppliers and coordinate shipments.

Skills

Customer service

Technical knowledge

Administrative skills

B2B communication

SAP experience

Verbal communication

Written communication

Multi-tasking

Job description

A well-established company in Sollentuna is seeking an experienced Customer Service Representative to join their Nordic team. This role involves providing exceptional customer service, processing orders in SAP, and supporting clients with product information. Candidates should have at least 3 years of experience in customer service, strong technical knowledge, and communicate fluently in Swedish and English. Enjoy a stable work environment with opportunities for travel and professional growth.